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Rules | Deadline | Recurrence | |
|---|---|---|---|
Existing task (Same for all) | Fixed date | 1st November 2024 | Every 1st November |
New joiner | + 30 days (From join date) | New task = 14th November 2024 (If user joins on 15th October) | + 1 year from completion e.g..(example user…)
|
Current member (No previous completion) | + 30 days (From set date) | New task = 14th November 2024 |
|
Current member (Has previous completion) | + 1 year from previous completion | New task = 19th October 2024 (Completed 19th October 2023) |
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Example 2: Delete existing task and issue new task on 15th October 2024
This is not advisable to the majority of customers as you will lose associated completions to the original task. If no-one in your account has completed the task yet, but you still wish to update it, then this may be viable for you.
Rules | Deadline | Recurrence | |
|---|---|---|---|
Existing task (Same for all) | Deleted | N/A | N/A |
New joiner | + 30 days (From join date) | New task = 3rd December 2024 (If user joins on 15th October) | + 1 year from completion e.g..(example user…)
|
Current member (No previous completion) | + 30 days (From set date) | New task = 3rd December 2024 |
|
Current member (Has previous completion) | + 1 year from previous completion | New task = 19th October 2024 (Completed 19th October 2023) |
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What can we do with the help of Learn Amp?
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If your learners were currently getting multiple duplicate tasks then this process may resolve it . However it for example if you delete all historic tasks (only do this if you are happy losing historic data) or if we help you to dedupe.
It is worth highlighting that duplicates can happen for other reasons . and that this won’t solve all of them:
Group or team movement: When someone joins a new team or group, they may receive a new task. A few things to note to note:
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What if someone completes the same content, mid-cycle?
Currently: They will receive the task based on the previous completion (it will not be changed by the completion mid-cycle)
Planned: We’re working on a solution that would mean the below:
On occasion you will want to set a one-off task to re-certify someone e.g. if there is a ‘near miss’ for a health and safety incident you may require one or more people to re-complete.
In this case, the dynamic setting based on completion will shift forward. For example:
Original deadline based on completion = November 30th 2025
Complete again on June 3rd 2025. New deadline = June 3rd 2026