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titleI have updated a user's information in Workday Employment Hero but the changes have not been reflected in Learn Amp?

Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, Employment Hero should send the updated information over to Learn Amp. This will happen according to the webhook schedule you have configured in Cezanne HR upon integration setup.

Should the updated Information still not appear in Learn Amp, press the ‘Import all from Employment Hero’ button on the Cezanne HR integration page within your Learn Amp account.

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titleShould I update Workday Learn Amp if a user's information changes?

You should always create new users or update existing users information in Employment Hero, not in Learn Amp. Newly created or updated user information in Cezanne HR Employment Hero will automatically be synced to Cezanne HR. Employment Hero

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titleHow does Learn Amp deactive users with Workday Employment Hero integration?

Learn Amp updates a user’s status by looking up the ‘status’ field in Employment Hero When a user’s status is changed to from ‘active’ to ‘inactive’, the user is deactivated in Learn Amp.

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titleHow often does Learn Amp sync with WorkdayEmployment Hero?

Data syncs between the systems every 3 hours via the Kombo connector.

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