Page Comparison

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Field in PeopleHR	Maps to field in Learn Amp
	id
	full_name
	first_name
	last_name
	email
	job_title
	location
	primary_team
reports to	override_manager
hire date	hire_date

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Integration Settings

Learn Amp administrators can choose to apply the following settings:

Setting	Description
full_name	Company (optional)
Invite new joiners int	id
Company field descriptor from PeopleHR	Only import employees with this specific Company selected in PeopleHR. If left blank, the integration will import all employees, regardless of Company
Invite new joiners into Learn Amp (single select) Immediately when the user is added Delay until their hire date Don’t invite automatically (can send invites manually)	Choose when to send invitations to new users.
Primary Team in Learn Amp (single-select) Use PeopleHR Department Do not add a Team to Learn Amp using PeopleHR Department	Choose how PeopleHR creates Primary Teams in Learn Amp.
Primary Team in Learn Amp (optional) Remove any teams added by this integration that no longer match PeopleHR departments When teams are added by this integration set the team manager as the ‘owner’ role user	Choose how PeopleHR removes and assigns managers to Primary Teams in Learn Amp.
Assign Override Managers in Learn Amp (optional) Use the ‘Reports to’ field in PeopleHR to set the user’s Manager in Learn Amp	Choose how Managers are assigned in Learn Amp. If this setting is not selected, a user’s manager will be set to the manager of their primary team. Primary Team managers can be assigned in Learn Amp.
Other settings (optional) Use the ‘Known as’ field in PeopleHR to set the user’s first name in Learn Amp Do not email the user if the PeopleHR integration updates their details in Learn Amp Fallback to email when PeopleHR identifier is not found in Learn Amp	Choose how PeopleHR interacts with Learn Amp.

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Syncing Additional Information

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Team Managers: The PeopleHR integration will sync each individual users' manager into Learn Amp if the data is available to do so ('Reports to' field in PeopleHR). This is what is known as an Override Manager in Learn Amp. The Integration does not have the ability sync Team/Department managers in to Learn Amp.

However, Team managers can be configured within Learn Amp to work in conjunction with Override Managers. Your Implementation Coach can provide further details on this.

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Learn Amp will generate a unique webhook URL that you can use to create a series of subscriptions based on employee update events in PeopleHR. Learn Amp then connects to PeopleHR using an API token which can be generated by an Administrator of your PeopleHR account.

When an event subscription is triggered, PeopleHR will automatically sync any new or updated user information to Learn Amp

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title	I have updated a user's information in HiBob PeopleHR but the changes have not been reflected in Learn Amp?

Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, PeopleHR should send the updated information over to Learn Amp. This may not happen instantly so allow some time for the change to become visible in Learn Amp.

Should the updated Information still not appear in Learn Amp, press the ‘Import all from PeopleHR’ button on the PeopleHR integration page within your Learn Amp account.

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title	Should I update HiBob or PeopleHR Learn Amp if a users information changes?

You should always create new users or update existing users information in PeopleHR, not In Learn Amp. Newly created or updated user information in PeopleHR will automatically be synced to PeopleHR.

Learn Amp does not automatically sync with PeopleHR on a daily basis. After the initial sync where all users are moved into Learn Amp for the first time, PeopleHR will will sync information when an event subscription webhook is triggered. For example, If a new user is created, or a user’s job title changes

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title	How often does Learn Amp sync with Hi Bob?

PeopleHR?

Users are synced at least 24 hours, but will be 'immediately'* synced if...

They are invited to PeopleHR and match the criteria above (e.g. hire date = today).
Sync users button is pressed.

Note: Immediate means that the action will be immediately sent to the queue, sometimes at time of peak traffic, there may be minor delays.

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title	Does the HiBob PeopleHR Integration sync team managers?

The Integration does not have the ability sync Team/Department managers in to Learn Amp. However, Team managers can be configured within Learn Amp to work in conjunction with Override Managers. Your Implementation Coach can provide further details on this.

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title	Can PeopleHR sync users into secondary teams?

A user's primary team will be pulled in via the department's field of the PeopleHR integration.

If you want a user to be part of any other team (i.e. a secondary, or tertiary team), then you will need to add users to these teams in Learn Amp.

Versions Compared

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New Version 2

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