| summary | How do I screen record an issue with the console tab open? 1. Open the Dev console On MacOS - On Windows/Linux - Open your web browser (Chrome, Firefox, etc.)Navigate to the page where you're experiencing the issue.Open the developer console Option + ⌘ + J This is where you'll see any error messages, warnings, or other relevant information related to the issue. Open your web browser (Chrome, Firefox, etc.)Navigate to the page where you're experiencing the issue.Open the developer console Shift + CTRL + J This is where you'll see any error messages, warnings, or other relevant information related to the issue. Try to reproduce the problem or perform the actions that trigger the issue you're facing - It could be clicking a button, submitting a form, or any other action that consistently leads to the problem.As you interact with the webpage or application, error messages or warnings will appear in the console tab.These messages can provide valuable insights into the cause of the issue. 2. Take a Screenshot On MacOS - On Windows/Linux - To capture the entire screen Shift + Cmnd + 3 To capture a specific area Shift + Cmnd + 4 Once the cursor turns into a crosshairClick and drag to select the desired region.The screenshot will be saved as a file on your desktop.This information will be helpful when seeking assistance or troubleshooting the problem further. To capture the entire screen PrtScn To capture the active window only Alt + PrtScn The screenshot will be copied to your clipboard.Paste the screenshot in a programme (e.g. Paint, Word, directly in your e-mail) Ctrl + VFile > Save/Save as This information will be helpful when seeking assistance or troubleshooting the problem further. 3. Record the Screen On MacOS - On Windows/Linux - Open your recording software and record the issueAny company approved tool or add-on that allows creating videos (e.g. Loom, Zoom, MS Teams). Open your recording software and record the issueAny company approved tool or add-on that allows creating videos (e.g. Loom, Zoom, MS Teams).Xbox Game Bar: Built-in gaming software for Windows 10, which includes screen recording capabilities. Return to homepage |
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