Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

If your company uses Personio, it’s likely that all of your employees will be listed on there. Our integration with Personio allows an automatic sync between platforms – making the setting up and maintenance of user profiles on Learn Amp a seamless experience.

Info

This integration is in Beta and utilises a third party connector, ‘Kombo’, who act as a sub-processor.

...

Main Features

  • Syncing users is seamless and efficient, eliminating any need for manual work.

  • All of your company’s employees that are in Personio are automatically synced into Learn Amp.

  • In the future, when new users are added into your company’s Personio system, they’ll automatically be added into Learn Amp too.

  • Standard fields such as an employee’s name, job title, and team are also pulled into Learn Amp.

  • If an employee’s details (such as job title or team) change in Personio, these changes will be automatically reflected in Learn Amp too.

  • You can choose when to invite users from your Personio system into Learn Amp, so there’s no rush or need to do so immediately.

  • When a user is deactivated in Personio, they are deactivated in Learn Amp

...

Field in Personio

Maps to field in Learn Amp 

First Name

first_name

Last Name

last_name

Work Email

email

Job Title

job_title

Avatar

avatarWork location ID

primary_location

Group name

primary_team

Start date

hire_date

Termination Date

leave_date

...

Please Note: These requests will be handled by your Implementation or Customer Success Coach and will require custom development work to be undertaken by our technical team. The time taken to complete this work is chargeable or can be deducted from your Implementation support hours budget at your Coaches' Learn Amp’s discretion.

...

Known Limitations/ Considerations

...

How the Platforms Connect

Learn Amp will generate a unique webhook URL that you can use to create a series of subscriptions based on employee update events in Personio. When an event subscription is By following the (Kombo powered) workflow you will be able to connect the two platforms. When triggered, Personio will automatically sync any new or updated user information to Learn Amp.amp

...

Permissions/Scopes Required

For our integration with Personio to work effectively, we ask you grant permissions to webhook subscriptions.the required scopes

...

Required Stakeholders

To set up our Integration with Personio, you will need somebody with administrator level access to your Personio account. This person will also need administrator level access to your Learn Amp Live account for the period of time in which the Integration is being set up.

...

A user with administrator level access will be invited to connect to Personio using an OpenID connect a integration connector flow. Once the account is connected, the integration will use this user's permissions to authenticate and make API calls to Personio. No API key is required.Full instructions on how to set up the Personio integration can be found within your Learn Amp account. Please go to yourdomain.learnamp.com/en/integrations/people_hrfetch data from Personio.

Once enabled on your platform, Personio integration can be configured from Company Settings > Integrations > Personio by a system admin.

...

Kombo (Third Party Connector)

What is Kombo

Kombo.dev or Kombo Technologies GmbH is an HRIS integration partner of Learn Amp. Kombo has integrations with a large number of HRIS providers and act as a single source of contact that allows Learn Amp to access these integrations through their API. This makes it possible for you as a customer to connect your Learn Amp account to the account you have with your HRIS provider.

Kombo is ISO 27001 and SOC 2 certified and stores and processes all data within the EU. Learn Amp has a data processing agreement with Kombo and by proceeding with a particular HRIS integration, you as an Learn Amp customer acknowledge and agree to Kombo Technologies GmbH as a sub-processor under your data processing agreement with Learn Amp.

...

How does Kombo work?

Anchor
Kombo-security
Kombo-security
Kombo integrates into a partner HRIS, processing & transferring the relevant data to Alva to manage the Alva assessment process.

...

How secure is Kombo?

Kombo is highly secure and make every effort to handle data securely. They are compliant to ISO 27001, SOC 2 GDPR standards. They have strong encryption methods, regular backups and run regular PEN tests to ensure the system is secure.

They have various policies available on request (e.g. access control policy) Read more here.

...

What data scopes are asked for and why?

Various fields are fetched from the integration, with some enabled by default (mandatory for the integration to work) and others optional (enhanced functionality by enabling).

As we are in Beta, we will gather more data points than we currently need as we look to add more functionality associated to those scopes. This will be limited to ‘expected' functionality e.g. Location mapping into a location field.

...

Other Frequently Asked Questions

Expand
titleI have updated a user's information in BambooHR Personio but the changes have not been reflected in Learn Amp?

Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, Personio should send the updated information over to Learn Amp. This will happen according to the webhook schedule you have configured in Personio upon integration setup.

Should the updated Information still not appear in Learn Amp, press the ‘Import all from Personio’ button on the Personio integration page within your Learn Amp account.

Expand
titleShould I update BambooHR Personio Learn Amp if a user's information changes?

You should always create new users or update existing users information in Personio, not In Learn Amp. Newly created or updated user information in Personio will automatically be synced to Personio.

Expand
titleHow does Learn Amp deactive users with BambooHR Personio integration?

Learn Amp updates a user’s status by looking up the ‘status’ field in Personio. When a user’s status is changed to from ‘active’ to ‘inactive’, the user is deactivated in Learn Amp.

Expand
titleHow often does Learn Amp sync with BambooHRPersonio?

You can configure the sync schedule in Learn Amp when adding the Webhook. Within ‘When should the data be sent?’ please select, how often you would like the notification to be sent.
For example, to send notification once a day at midnight, from Hour dropdown select 12 AMData syncs between the systems every 3 hours via the Kombo connector.

Expand
titleCan BambooHR Personio sync users into secondary teams?

A user's primary team will be pulled in via the department's field of the Personio integration.the ‘Team’ field

If you want a user to be part of any other team (i.e. a secondary, or tertiary team), then you will need to add users to these teams in Learn Amp or ask us about a custom mapping.