PeopleHR Integration

Integration Summary

Our integration with PeopleHR creates a connection between the two platforms that automatically syncs user information stored in PeopleHR to Learn Amp. This eliminates the need to import or regularly maintain user information in Learn Amp.

Main Features

Syncing users is seamless and efficient, eliminating any need for manual work.
All of your company’s employees that are in PeopleHR are automatically synced into Learn Amp.
In the future, when new users are added into your company’s PeopleHR system, they’ll automatically be added into Learn Amp too.
Standard fields such as an employee’s name, job title, manager, and team are also pulled into Learn Amp.
If an employee’s details (such as job title or team) change in PeopleHR, these changes will be automatically reflected in Learn Amp too.
You can choose when to invite users from your PeopleHR system into Learn Amp, so there’s no rush or need to do so immediately.

Information that can be synced

Our ‘Out of the box’ integration with PeopleHR is able to map information from a number of predefined standard mappable fields which have been detailed in the table below:

Field in PeopleHR	Maps to field in Learn Amp
	id
	full_name
	first_name
	last_name
	email
	job_title
	location
	primary_team
	override_manager

Integration Settings

Learn Amp administrators can choose to apply the following settings:

Setting	Description
Invite new joiners int	id
	full_name

Syncing Additional Information

Yes, It is possible to sync additional or different data points from PeopleHR in to Learn Amp.

Please Note: These requests will be handled by your Implementation Coach and will require custom development work to be undertaken by our technical team. The time taken to complete this work is chargeable or can be deducted from your Implementation budget at your Coaches' discretion.

Known Limitations/ Considerations

Team Managers: The PeopleHR integration will sync each individual users' manager into Learn Amp if the data is available to do so. This is what is known as an Override Manager in Learn Amp. The Integration does not have the ability sync Team/Department managers in to Learn Amp. However, Team managers can be configured within Learn Amp to work in conjunction with Override Managers. Your Implementation Coach can provide further details on this.

Team Hierarchy: PeopleHR can create a team for each of the individual departments that are stored in your PeopleHR account (optional). These will be presented as a flat structure in your Learn Amp account and will not consider any parent/child relationships between your departments.

However, once you have completed your initial sync, you will be able to easily create parent/child relationships with your teams in Learn Amp which will be saved moving forward. Your Implementation Coach can provide further details on this.

How the Platforms Connect

Learn Amp will generate a unique webhook URL that you can use to create a series of subscriptions based on employee update events in PeopleHR. Learn Amp then connects to PeopleHR using an API token which can be generated by an Administrator of your PeopleHR account. When an event subscription is triggered, PeopleHR will automatically sync any new or updated user information to Learn Amp

Integration set-up

Integation flow

Permissions/Scopes Required

For our integration with PeopleHR to work effectively, we ask you grant permissions to the following webhook subscriptions:

Get All Employee Detail
Get Employee Detail By Id

Required Stakeholders

To set up our Integration with PeopleHR, you will need somebody with administrator level access to your PeopleHR account. This person will also need administrator level access to your Learn Amp Live account for the period of time in which the Integration is being set up.

Set up Instructions

Full instructions on how to set up the PeopleHR integration can be found within your Learn Amp account. Please go to yourdomain.learnamp.com/en/integrations/people_hr

Other Frequently Asked Questions

I have updated a user's information in HiBob but the changes have not been reflected in Learn Amp?

Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, PeopleHR should send the updated information over to Learn Amp. This may not happen instantly so allow some time for the change to become visible in Learn Amp. Should the updated Information still not appear in Learn Amp, press the ‘Import all from PeopleHR’ button on the PeopleHR integration page within your Learn Amp account.

Should I update HiBob or Learn Amp if a users information changes?

You should always create new users or update existing users information in PeopleHR, not In Learn Amp. Newly created or updated user information in PeopleHR will automatically be synced to PeopleHR.

How often does Learn Amp sync with Hi Bob?

Learn Amp does not automatically sync with PeopleHR on a daily basis. After the initial sync where all users are moved into Learn Amp for the first time, PeopleHR will will sync information when an event subscription webhook is triggered. For example, If a new user is created, or a user’s job title changes.

Does the HiBob Integration sync team managers

The Integration does not have the ability sync Team/Department managers in to Learn Amp. However, Team managers can be configured within Learn Amp to work in conjunction with Override Managers. Your Implementation Coach can provide further details on this.