Notifying Users About New Channel Content

Learn Amp does not send automatic notifications when new content is added to a Channel. However, there are effective alternatives to ensure users stay informed about updates.

This guide covers two approaches: using Featured Widgets to highlight content on Dashboards, and enabling Dynamic Channels to show "Updated" labels.

Featured Widgets highlight Channels or specific content directly on users' Dashboards. When new content is added to a featured Channel, it becomes immediately visible to users when they access their Dashboard.

Benefits:

• High visibility on the main Dashboard

• Immediate exposure for new content

• Customisable placement and styling

Dynamic Channels automatically display an "Updated" label when new content is added. This visual indicator encourages users to revisit Channels they've previously viewed.

Benefits:

• Passive notification without email overload

• Encourages regular engagement with Channels

• Works automatically once configured

1. Navigate to the Dashboard where you want to add the widget

2. Click Add Widget

3. Select the Featured Channel Widget

4. Choose the Channel or specific content you want to feature

5. Click Add Widget

This ensures new content is prominently displayed to users when they access their home Dashboard.

1. Navigate to Manage in the sidebar

2. Go to Learning Content → Channels

3. Find the Channel and click the three dots menu → Edit

4. Click Advanced settings: Structure, Image, Q&A, certificates, notifications & permissions

5. Under "How should completion be calculated?" select Absolute

6. Click Edit Channel to save

Once enabled, users will see an "Updated" label on Channels with new content.

For maximum visibility:

1. Set up Featured Widgets for high-priority Channels

2. Enable Dynamic Channel settings for ongoing content libraries

3. Users get both immediate Dashboard visibility and "Updated" indicators

Q: Which approach should I use?
Use Featured Widgets for high-priority content that needs immediate visibility. Use Dynamic Channels for ongoing content libraries where users should be encouraged to check back regularly.

Q: Can I use both approaches together?
Yes. Combining Featured Widgets with Dynamic Channels provides both immediate visibility and ongoing update indicators.

Q: Will users receive email notifications about new Channel content?
No. Neither approach sends email notifications. Users must visit the platform to see updates.

Q: How long does the "Updated" label stay visible?
The "Updated" label remains until the user views the Channel again, indicating they've seen the new content.

Q: Can I notify specific users about new content?
For targeted communication, consider using the messaging feature or creating a task that links to the new content.