Automatic Transcriptions for Audio and Video Items

Overview

Automatic transcriptions bring AI-powered accessibility to your audio and video content. When you upload or record media in Learn Amp, the platform automatically generates a time-stamped transcript—making it easier for learners to follow along, search for specific moments, and engage with content in their preferred way.

This feature enhances accessibility for all users, particularly those who are deaf, hard of hearing, or prefer reading to watching.

Functionality Breakdown

When Transcriptions Are Created

Transcriptions are automatically generated when a new Item is created that includes audio or video content. This applies whether the media is:

• Uploaded directly to Learn Amp

• Recorded within the platform

Once the media has finished uploading, the system begins generating the transcript automatically. The time taken depends on the file size and processing requirements.

Viewing Transcripts

Once generated, transcripts are accessible via a clickable icon alongside the media player:

• Click the transcript icon to open the transcript panel

• Toggle the panel open or closed as needed

• The transcript appears in the original language of the media

• Content is time-stamped based on AI-determined intervals

Interacting with Transcripts

Jumping to specific moments:

• Click any timestamp within the transcript to jump directly to that point in the media

• Playback starts automatically from the selected moment

Searching within the transcript:

• Use the search box to find specific words or phrases

• All matching instances are highlighted

• Navigate between matches using the up/down arrows

• The currently selected match appears in a darker highlight

Pre-requisites

To use automatic transcriptions, you'll need:

• Audio or video content uploaded or recorded in Learn Amp

• The content must be newly created (existing content is not automatically transcribed)

Role Requirements

💡 Tip: Automatic transcriptions apply only to newly created audio or video Items. For existing content, contact support about transcription options.

Quick Start Guide

Creating Content with Automatic Transcription

1. Navigate to Content in the sidebar

2. Click the + icon or select Add Item

3. Choose a content type that supports audio or video (e.g., Video, Audio, Activity)

4. Upload your media file or record directly

5. Complete the Item details and save

6. Once processing completes, the transcript will be available automatically

Accessing a Transcript

1. Navigate to the Item containing audio or video

2. Look for the transcript icon near the media player controls

3. Click the icon to open the transcript panel

4. The transcript displays alongside the media, synced with playback

Searching Within a Transcript

1. Open the transcript panel

2. Locate the search box at the top of the panel

3. Type your search term

4. Use the up/down arrows to navigate between highlighted matches

5. Click any timestamp to jump to that moment in the media

FAQs

Q: Are existing videos automatically transcribed?
No. Automatic transcriptions currently apply only to newly created audio or video Items. Existing content is not retroactively transcribed.

Q: Can transcripts be translated into other languages?
Transcriptions are generated in the language spoken in the media. Translation is not currently supported, though this may change in future updates.

Q: Can I search for transcript content using Learn Amp's main search?
Not currently. Transcripts do not feed into Learn Amp's global search functionality. You can search within the transcript panel when viewing content.

Q: How long does transcription take?
Processing time depends on the file size. Most transcriptions complete within a few minutes of the media finishing upload.

Q: Is our data used to train AI models?
No. Learn Amp has a contractual agreement with our transcription provider (AssemblyAI) that explicitly prevents data from being used for model training. Your content remains confidential.

Q: Where is transcription data processed?
All processing is handled through services located in Ireland, EU, ensuring compliance with UK and European data protection regulations.

Q: How long is data retained by the transcription service?
Learn Amp has implemented Zero Data Retention (ZDR). Voice recordings and generated transcripts are instantly deleted from the processing servers once transcription completes.

Troubleshooting