Why do I see an error 500 when attempting to view an e-Learning Item embedded in the page?

The issue here is that the SCORM package contains JavaScript that is attempting to reference the parent page hosting the iframe.

We don’t have control over the JavaScript inside any eLearning package, so we can’t help modify it.

What is happening here is a cross-origin error.

Luckily this can easily be addressed by simply loading the SCORM in a separate popup window:

• Navigate to the Manage Items tab

• Locate the relevant Item via filters

• Click on the three pips and select Edit

• Within the Key details tab, change the launch setting to ‘Launch in popup’.

This should resolve the issue.