One-to-One Coaching (Coming soon)

Overview

When you receive a one-to-one submission from a team member, Volt acts as your personal coach, guiding you on how to respond effectively. Volt helps you craft thoughtful responses, prepare for meaningful conversations, and ensure you're addressing all important points.

Functionality Breakdown

When you're viewing a one-to-one submission, Volt can:

• Find relevant training content and company processes to support you

• Coach you on how to respond appropriately

• Advise on sensitive topics and difficult conversations

• Suggest talking points and discussion strategies

• Help you prepare thoroughly for the meeting

• Guide you on following up from previous conversations

Coaching Areas

Pre-requisites

To use Volt's one-to-one coaching features, your organisation must have opted into the Volt beta programme.

Role Requirements

⚠️ Note: During the beta period, Volt is only available to Owners and Admins. Other roles do not have access.

Quick Start Guide

1. Ensure Volt is enabled in Settings > Beta Features

2. Navigate to a one-to-one submission from a team member

3. Click the Volt icon in the top navigation bar to open the sidebar

4. Ask Volt for coaching on how to respond or prepare

Example prompts for crafting responses:

• "How should I respond to this one-to-one submission?"

• "What's the best way to acknowledge their concerns?"

• "Coach me on addressing the performance issue they raised"

• "What tone should I use in my response?"

Example prompts for sensitive topics:

• "How do I respond to this complaint about a colleague?"

• "Coach me through addressing their workload concerns"

• "What's the right way to discuss the salary question they raised?"

Example prompts for finding resources:

• "What training do we have on handling difficult conversations?"

• "Find company resources on performance management"

• "Is there a company process for addressing team conflicts?"

Example prompts for meeting preparation:

• "Help me prepare for this one-to-one meeting"

• "What should my agenda include based on their submission?"

• "What questions should I be ready to answer?"

Best Practices

Be Specific with Your Questions

Instead of: "Help me with this one-to-one"
Try: "Coach me on responding to their concern about team dynamics"

Ask for Examples

• "Give me example phrases for acknowledging their hard work"

• "What's a good opening for this difficult conversation?"

• "Show me how to structure my response"

Seek Strategic Advice

• "What's the bigger picture I should consider?"

• "How does this connect to previous discussions?"

• "What follow-up will be needed?"

Request Company Resources

• "What training content do we have on this topic?"

• "Show me our company's approach to this situation"

• "Find relevant manager guides in our system"

FAQs

Q: Does Volt see the content of one-to-one submissions?
Volt can access one-to-one submissions you have permission to view to provide relevant coaching advice.

Q: Can Volt write my response for me?
Volt coaches you on how to respond effectively, but the final response should be crafted in your own voice. Use Volt's suggestions as guidance rather than copying responses directly.

Q: Will Volt's advice align with our company culture?
Volt considers your company's available resources and processes when providing advice. For specific company policies, always verify with your HR or leadership team.

Q: Can Volt help with both written responses and in-person meetings?
Yes. Volt can help you craft written responses and prepare for face-to-face one-to-one meetings.

Troubleshooting

Last Reviewed: 27/11/2025