Managing Library Content via the Library Content Update Importer

This article explains how to manage learning content that has been pushed into your account from a Library using the Library Content Update (new importer). You'll learn how to:

• Adjust topic and skill levels

• Export and re-import content updates via CSV

🛠️ Editing Permissions for Library Content

You can only edit topics and skill levels for content pushed from a Library account.

🔒 You cannot edit:

• Title

• Description

• Core content (e.g., videos, documents, etc.)

These fields are managed by the content's source account.

🧠 Managing Topics and Skill Levels

If your account has a learning taxonomy and a skill rating scale, you can manage the topics and skill levels of any pushed content.

To update topics and skill levels manually (not yet released):

1. Click the 3-dot menu on the item.

2. Select Update topic and skill level.

3. You can:

   • Add or remove topics that already exist in your account.

   • Assign skill levels using your account's rating scale.

📝 Note: These updates apply only in your account. They do not affect the source content.

📤 Exporting Pushed Content

You can export a list of all items pushed into your account from a Library or Parent account using the Library Content Update tool.

The CSV export includes:

📥 Importing Updates via CSV

You can use the Library/Parent Content Update Importer to update items in bulk. The tool matches content based on:

• item_id

• item title

What can you update?

• Add topics/skills — Enter topic or skill names as a comma-separated list

• Assign skill levels (optional) — Add a numeric value in square brackets after each skill

Understanding the skills [level] Column

The column is named skills [level] but skill levels are optional. You can add topics without specifying any skill level.

📝 Examples:

💡 Tip: If your organisation doesn't use skill levels (only Topics in your Learning Taxonomy), simply enter your topic names separated by commas — you do NOT need to include the [level] brackets.

🔒 The item title and library_source fields are read-only — updating them in the CSV will have no effect.

➕ Adding Topics via Import

When importing updates:

• Existing topics are retained.

• Any new topics in the CSV are added.

📝 Example:
If an item has topics T1 and T2, and the CSV includes T1 and T3, the final result will be:
→ T1, T2, T3

🧹 Optional: Remove Existing Topics and Skill Levels

You can enable an optional setting:
"Remove topics and skill levels"

When enabled:

• Any topic or skill not listed in the CSV is removed.

• If the topic cell is blank, all topics and skill levels are removed from the item.

Examples:

❌ Error Handling

The importer will reject your CSV if:

• The item_id or item title does not match an existing item in your account.

• A topic in the CSV doesn't exist in your account's taxonomy (unless you're using the removal setting and leaving the cell blank).

👤 If the Uploading User is Deleted

If the user who uploaded a CSV is later deleted:

• The changes made by the import remain intact.

• The CSV entry remains visible in the import log for reference.

💡 Top Tips

• 🔹 Do not edit the library_source column.
  It is for reference only and does not impact the import process.

📌 Summary of Actions

❓FAQs

Can I overwrite the title of a pushed item?
No, titles are controlled by the source Library or Parent account.

What if my CSV includes a topic that doesn't exist?
The import will fail unless you're using the removal setting and leaving the cell blank.

Can I re-import a corrected CSV after an error?
Yes. Fix the errors and re-upload. Only valid rows will be processed.

How can I check what changes were made?
Use the import log to review uploaded files and their status.

Do I have to include skill levels in the skills [level] column?
No. Skill levels are optional. You can enter just the topic/skill names (e.g., Leadership, Communication, Coaching) without any brackets or level numbers.

🛠️ Troubleshooting