📋 Daily Overdue Task Reminders
Daily Overdue Task Reminders help users stay on top of their responsibilities by prompting them each day until overdue tasks are completed, expired, or deleted. This feature reduces the risk of tasks being forgotten and supports better task compliance across your organisation.
⚙ Core Functionality & Permissions
What does this feature do?
When enabled, it automatically sends:
Daily in-app and email reminders for each overdue task
Notifications continue until the task is completed, expires, or is deleted
Default status:
Disabled for all organisations by default.
🔁 How It Works: Before vs After
Setting Status | Reminder Frequency |
|---|---|
Disabled (default) | One reminder sent the day after the task due date |
Enabled | Daily reminders sent until the task is resolved |
🛠 How to Enable Daily Task Reminders
To activate daily overdue reminders:
Navigate to Company Settings
Scroll to the Tasks section
Tick the box labelled Send daily overdue task reminders
✅ Only Admins and Owners can enable this feature.
❓ Frequently Asked Questions (FAQs)
Q: Will daily reminders apply to tasks already overdue when I enable the setting?
Yes. Any tasks that are currently overdue will start receiving daily reminders once the feature is turned on.
Q: Do reminders stop automatically?
Yes. Once a task is completed, deleted, or reaches its expiry date, reminders will stop.
Q: Do daily reminders include weekends?
A: Yes, reminders are sent every day, including weekends.
Q: What happens if someone has multiple overdue tasks? How many reminders will they receive? A: Each overdue task generates its own reminder email. This means that if someone has several overdue tasks, they will receive one email per task.
Q: What happens if someone is marked as “Taking a break”?
A: Notifications will be paused for the user.
🛠 Troubleshooting
Issue | Solution |
|---|---|
Daily reminders not being received | Ensure the feature is enabled in Company Settings and the user has at least one overdue task. Also, check the Email Delivery Log in the user’s profile for any delivery issues. |
Too many reminder emails | Consider communicating expectations with users. |
Last Reviewed: 01 October 2025