π Data Refresh Frequency in Custom Insights
Custom Insights (Advanced Analytics widgets and reports) rely on a scheduled data refresh to keep insights accurate and timely.
During the Beta phase, we're operating an hourly data refresh cycle using an ETL (Extract, Transform, Load) process. This means new data is ingested and updated approximately every hour.
β οΈ Actual refresh times may vary as we continue to fine-tune system performance during Beta.
π How It Works
ETL Process: Data is refreshed through an automated process that extracts, transforms, and loads data into your insights.
Hourly Cadence: The refresh is designed to run every hour, providing near real-time insights without overloading performance.
Beta Variability: As this is a Beta feature, there may be occasional delays or irregularities in refresh timing.
π Troubleshooting
Issue | Likely Cause | Suggested Action |
|---|---|---|
Data appears out of date | Data refresh delay (Beta limitation) | Wait for the next refresh cycle (within the hour) |
Stale data still showing | Cached browser/session data | Hard refresh the browser (Ctrl + Shift + R) |
Inconsistent updates | Underlying data source sync issue | Raise a support ticket for investigation |
β Frequently Asked Questions (FAQs)
Q: How often is my data updated?
Currently, data is refreshed hourly via ETL. This may vary slightly during the Beta period.
Q: Why am I still seeing old data?
This could be due to caching. Try a hard refresh in your browser or wait for the next cycle.
Last updated: Nov 4, 2025