Setting a Compliance Contact
Overview
The Compliance email field in Company Settings allows organisations to specify a dedicated recipient for compliance-related communications. This helps ensure that updates to key legal documents, such as Privacy Policies or Terms and Conditions, always reach the appropriate contact.
Functionality Breakdown
This setting enables Admins to:
Define a designated compliance or data controller email address
Ensure automated communications regarding legal or policy changes are sent to the correct person or inbox
This is particularly useful for organisations with formal data governance roles or shared compliance mailboxes.
Pre-requisites
You must be a Company Owner to configure the Compliance email field
Note: While Company Admins can access Company Settings, only Owners can modify the Compliance email setting
Quick Start Guide
Navigate to Settings Menu > Company Settings
Navigate to People → Data Protection
Scroll to the Compliance email field
Enter the designated email address for your compliance contact
Click Save to apply the changes
Tip: Use a shared mailbox (e.g. compliance@yourcompany.com) if multiple people need to receive updates.
FAQs
Q: What kind of emails are sent to the Compliance email address?
A: Any communications related to changes in Learn Amp’s legal documents, including Privacy Policy and Terms of Service updates.
Q: Can we leave the field blank?
A: Yes. Compliance-related emails will always still be sent to Owners and Admins.
Q: Can we change the email later?
A: Absolutely. Simply return to Company Settings and update the field at any time.
Troubleshooting
Issue | Solution |
|---|---|
Not receiving compliance emails | Confirm the email entered is correct and active |
Want to change the recipient | Update the email field in Company Settings and save |
Email sent to wrong person | Ensure the Compliance email field is not left blank |