Engagement Data Widgets

Overview

Engagement Data widgets reveal how users interact with your platform. From session lengths to activity patterns, these widgets help you understand adoption, identify engagement trends, and make data-driven decisions about your learning strategy.

This category also includes Advanced Analytics widgets (Learn Amp Insights), which allow you to add custom reports from the analytics tool directly to your Dashboard.

Engagement Data widgets are available to all organisations.

Functionality Breakdown

Engagement Data widgets focus on platform usage:

Activity Metrics track user behaviour:

• Days Active

• Sessions Over Time

• Most Sessions

• Learner Added Items

Time Metrics measure engagement depth:

• Average Session Length

• Average Time Spent

Adoption Metrics monitor platform growth:

• User Invites Accepted

Advanced Analytics (Learn Amp Insights):

• Custom insight widgets from saved reports

Widget Reference

Advanced Analytics Widgets (Learn Amp Insights)

Advanced Analytics widgets let you take custom reports created in the analytics tool and display them directly on your Dashboard. This brings powerful, tailored insights right to where your users need them.

Creating a New Insight

1. From the sidebar, click Reporting

2. Select the Advanced Analytics tile

3. The insight editor opens—create your custom visualisation

4. Click Save when you're happy with your insight

5. A modal appears with two options:

   • Save to dashboard – Choose a dashboard, give the widget a name, and add it directly

   • Save as report – Set visibility (just you or everyone) and save for later use

6. Your insight is now available in the "Custom Insights" section of the Widget Catalogue

Adding an Existing Insight to a Dashboard

1. Navigate to your Dashboard from the sidebar

2. Click Add Widget beneath the banner

3. Look for Learn Amp Insights in the Engagement Data category, or search for "Custom Insights"

4. Browse or search your saved insights

5. Select the insight you want to add

6. Configure date filters if needed

7. Click Add Widget

💡 Tip: When you save an insight from the editor, it automatically appears in the Widget Catalogue. You can add the same insight to multiple dashboards.

Date Filter Options

Advanced Analytics widgets support flexible date filtering:

Filter Attributes

You can filter data by different date attributes depending on the insight:

• Deadline

• Assigned at

• Completed at

• Created at

• Enrolled at

• Expired at

• Hire date

• Last sign in

⚠️ Important: Advanced Analytics widgets update once every 1-2 hours, unlike standard widgets which update in real time.

Pre-requisites

Engagement Data widgets are available to all organisations but require appropriate permissions to add and configure.

Role Requirements

Feature Requirements

Quick Start Guide

Adding a Standard Widget

1. Navigate to your Dashboard from the sidebar

2. Click Add Widget beneath the banner

3. Select the Engagement Data category

4. Choose your desired widget

5. Configure time period and user filters

6. Click Add Widget

Adding an Advanced Analytics Widget

Option 1: Create a new insight

1. From the sidebar, click Reporting

2. Select Advanced Analytics

3. Create your insight in the editor

4. Save and choose Save to dashboard

5. Select your dashboard and click Save

Option 2: Add an existing insight

1. Navigate to your Dashboard from the sidebar

2. Click Add Widget

3. Find Learn Amp Insights or search for "Custom Insights"

4. Select your saved insight

5. Configure date filters if needed

6. Click Add Widget

💡 Tip: The Days Active widget helps you identify when users are most engaged—brilliant for timing announcements, launching new content, or scheduling live events.

FAQs

Q: How often do Engagement Data widgets update?
Standard in-app widgets update in real time. Advanced Analytics (Learn Amp Insights) widgets update once daily.

Q: Can I filter engagement data by team or group?
Yes—most Engagement Data widgets support user filters allowing you to focus on specific teams, groups, or individuals.

Q: What counts as a "session"?
A session is a period of continuous activity on the platform. Sessions end after a period of inactivity.

Q: Why is Learner Added Items empty?
This widget requires the "Users Add Items" feature to be enabled, and users need to have added content themselves.

Q: What time periods can I select for Sessions Over Time?
You can choose from 30, 60, or 90 days to view activity trends.

Q: Why can't I see Advanced Analytics in the Reporting area?
Advanced Analytics must be enabled for your organisation. Contact your administrator or success@learnamp.com if you believe this should be available.

Q: Why can't I see Learn Amp Insights in the widget picker?
Insights need to be created first using the Advanced Analytics editor. Go to Reporting → Advanced Analytics to create your first insight.

Q: Can I add the same insight to multiple dashboards?
Yes—once an insight is saved, you can add it as a widget to any dashboard you have edit access to.

Q: Who can see insights I create?
When saving an insight as a report, you can choose visibility: "Just me" keeps it private, "Everyone" makes it visible to all users with access to the Widget Catalogue.

Troubleshooting