Manual Imports

Manual Imports

Overview

Manual imports allow you to upload data directly through the Learn Amp interface using CSV files. They're perfect for one-off bulk operations, importing historical data, or situations where automated syncs aren't needed.


What Can You Import Manually?

User & Team Management

Import Type

Purpose

Import Type

Purpose

Users

Bulk invite or update user accounts

Teams

Bulk create or update team structures and hierarchies

User Skill Ratings

Import skill ratings for users (own, manager, and target ratings)

Content Management

Import Type

Purpose

Import Type

Purpose

Items

Create new learning items with metadata

Items Update

Update existing content metadata (tags, descriptions, skills)

Learnlists

Create courses and add content to them

Channels

Create content libraries

Quizzes

Create quizzes with questions and answers

Activity & Tasks

Import Type

Purpose

Import Type

Purpose

Activity

Import historical completion records

Tasks

Create tasks with individualised due dates

Skills & Roles

Import Type

Purpose

Import Type

Purpose

Skills

Import skill definitions

Skill Categories

Import skill category structures

Roles/Occupations

Create job roles with associated skill requirements


How Manual Imports Work

  1. Access Imports – Navigate to Settings → Company Settings → Imports

  2. Select Import Type – Choose the type of data you want to import

  3. Download Template – Get the CSV template with required columns

  4. Prepare Your Data – Fill in the template following the format guidelines

  5. Upload & Review – Upload your CSV and review any validation errors

  6. Confirm Import – Process the import and monitor progress


Pre-requisites

Role Requirements

Action

Required Role

Action

Required Role

Run imports

Owner, Admin

View import history

Owner, Admin

Data Requirements

  • Activity Import – Content must exist in Learn Amp before importing completions

  • Task Import – Users and content must exist before importing tasks

  • Learnlist/Channel Import – sFTP must be enabled (even for manual CSV upload)

  • Quiz Import – Creates new quizzes; cannot update existing quizzes

  • Roles Import – Skills must exist before associating them with roles

  • User Skill Ratings – Users and skills must exist before importing ratings


Tips for Successful Imports

💡 Tip: Use UTF-8 encoding – Save your CSV files with UTF-8 encoding to avoid character issues

💡 Tip: Match headers exactly – Column headers must match the template precisely (case-sensitive)

💡 Tip: Date format – Use YYYY-MM-DD hh:mm:ss format with UTC timezone

💡 Tip: Review errors – Check the rightmost column of error reports for specific issues

💡 Tip: Test first – Run imports in your Testing & Training environment before production


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