Single Sign-On (SSO) Options

Single Sign-On (SSO) allows users to log in to Learn Amp using their existing corporate credentials, eliminating the need for separate passwords and streamlining the login experience.

This article outlines the SSO providers supported by Learn Amp and how users can link their accounts.

Overview

SSO integration provides several benefits:

• Simplified login — users sign in with familiar corporate credentials

• Enhanced security — centralised authentication through your identity provider

• Reduced password fatigue — fewer passwords to remember and manage

• Streamlined onboarding — new users can access Learn Amp immediately

Functionality Breakdown

Supported SSO Providers

Learn Amp supports the following identity providers:

💡 Tip: Your company may have one or more of these options enabled. The available SSO buttons will appear on your login page.

Auto-Login

Some companies configure auto-login, which automatically redirects users to their SSO provider when accessing Learn Amp. This provides a seamless login experience without needing to click any buttons.

Pre-requisites

Role Requirements

⚠️ Note: SSO configuration is set up by Learn Amp in partnership with your Admin team. Contact your Customer Success Manager to enable or modify SSO settings.

Quick Start Guide

Logging In with SSO

1. Navigate to your company's Learn Amp login page.

2. Look for the SSO button(s) below the standard login form (e.g. "Sign in with Google", "Sign in with Microsoft").

3. Click the appropriate SSO button.

4. You'll be redirected to your identity provider to authenticate.

5. Once authenticated, you'll be returned to Learn Amp and logged in.

Linking an SSO Identity to Your Account

If you already have a Learn Amp account and want to add SSO:

1. Log in to Learn Amp using your existing credentials.

2. Click your profile icon in the top-right corner.

3. Select Edit your settings.

4. Navigate to Security in the sidebar.

5. Under the SSO section, click Add next to your preferred provider.

6. Follow the prompts to authenticate with your identity provider.

Unlinking an SSO Identity

1. Go to Settings > Security from your profile menu.

2. Find the linked SSO provider.

3. Click Remove next to the provider you want to unlink.

⚠️ Warning: If SSO is your only login method, ensure you have a password set before unlinking.

FAQs

Q: Can I use both SSO and a password?
Yes. If your company has email/password login enabled alongside SSO, you can use either method. This is useful as a backup.

Q: What if my company only allows SSO?
Some companies disable email/password login entirely. In this case, you must use your SSO provider to access Learn Amp.

Q: Can I link multiple SSO providers?
You can only have one identity linked per provider type, but you may have identities from different providers (e.g. both Google and Microsoft).

Q: What happens if my SSO provider is down?
If your SSO provider is unavailable, you won't be able to log in via that method. Contact your IT team or use an alternative login method if available.

Q: How do I get SSO enabled for my company?
Contact your Customer Success Manager. They'll work with your IT team to configure the integration.

Q: Does SSO automatically create user accounts?
This depends on your company's configuration. Some SSO setups allow auto-provisioning of new users, while others require accounts to be created in advance.

Troubleshooting