Understanding Coach Permissions

Coaches support individual development by working closely with specific users rather than entire teams. This role is ideal for mentors, buddies, or anyone providing targeted guidance to colleagues.

When assigned as a Coach, users gain these capabilities for their coached individuals:

• Assign content – Recommend and assign learning materials

• Track progress – Monitor learning completion and engagement

• Provide feedback – Comment on progress and achievements

• Create tasks – Add development tasks with due dates

• Monitor completion – Track task progress

• Create 1-to-1s – Schedule coaching conversations

• Document sessions – Record notes and action items

• View activity – Access learning and engagement reports for coached users

• Assessment results – See quiz scores and exercise submissions

• Saved reports – View relevant reports scoped to their coachees

The key difference is scope:

Example: A senior developer might coach 3 junior developers from different teams, while also being a Team Manager for the "Backend Team".

1. Navigate to People → Individuals

2. Select the user who needs a coach

3. Click Edit details

4. Go to Team, Manager & Coach section

5. In the Coach field, search for and select the coach

6. Save changes

Include a coach column in your user import CSV:

A user can have multiple coaches assigned for different purposes:

• Skills coach – Technical development

• Career coach – Professional growth

• Onboarding buddy – New starter support

Each coach has equal permissions for that user.

To assign coaches, you need:

• Admin, Owner, or HR role

• Access to People settings

To be assigned as a coach, the user needs:

• Any role (Learner or above)

• Coach permissions are added on top of their existing role

Q: Does becoming a Coach change my core role?
No. Coach is an additional permission layer. A Learner who becomes a Coach still has Learner-level platform access, plus coaching capabilities for their assigned individuals.

Q: How many people can I coach?
There's no system limit, but consider your capacity. Coaching is most effective with manageable numbers—typically 1-10 individuals depending on intensity.

Q: Can I coach someone from a different team?
Yes. Coach relationships are independent of team structure. You can coach anyone in the organisation regardless of which team they're in.

Q: Do I see my coachees in team reports?
Coaches have separate reporting scopes. You'll see coached users in your coaching reports, separate from any team management reports (if you're also a Team Manager).

Q: What's the difference between a Coach and a Mentor?
In Learn Amp, "Coach" is the official term for this relationship. If your organisation uses "Mentor" terminology, the Coach feature serves this purpose.