Configuring Self Sign-up
Overview
Self sign-up allows users to create their own accounts on your Learn Amp platform without needing an administrator to invite them. This is particularly useful for organisations with large workforces, frequent new joiners, or situations where you want to reduce administrative overhead.
When enabled, users can visit your platform's login page and register themselves—subject to any restrictions you configure.
Pre-requisites
Before enabling self sign-up, ensure you have:
Owner or Admin access to configure platform settings
A clear understanding of who should be able to self-register
Email domain restrictions ready (if applicable)
Role Requirements
You must have one of the following roles to configure self sign-up:
Role | Can Configure |
|---|---|
Owner | Yes |
Admin | Yes |
HR | No |
Curator | No |
Learning Designer | No |
Reporter | No |
Learner | No |
Quick Start Guide
Step 1: Access Platform Settings
From the sidebar, navigate to Settings → Platform settings.
Step 2: Enable Self Sign-up
Look for the Self sign-up or User registration section and toggle it on.
Step 3: Configure Restrictions (Recommended)
To control who can self-register, configure one or more of these options:
Setting | What It Does |
|---|---|
Email domain whitelist | Only allows users with specific email domains (e.g., @yourcompany.com) |
Email domain blacklist | Blocks users with specific email domains |
Default team | Automatically assigns self-registered users to a specific team |
Default role | Sets the role for self-registered users (typically Learner) |
Step 4: Save Your Changes
Click Save to apply the new settings. Self sign-up will be immediately available.
Functionality Breakdown
How Self Sign-up Works
User visits your Learn Amp login page
User clicks Sign up or Create account
User enters their details (name, email, password)
System validates their email against any domain restrictions
User account is created and they can log in immediately
Email Domain Restrictions
Email domain restrictions help ensure only authorised users can create accounts:
Whitelist approach (recommended)
Only allows specific domains (e.g., @yourcompany.com, @subsidiary.com)
Rejects all other email domains
Best for organisations with defined email domains
Blacklist approach
Allows all domains except those you specify
Useful for blocking personal email domains (e.g., @gmail.com, @hotmail.com)
Best for broader access with specific exclusions
⚠️ Warning: Without email restrictions, anyone who knows your platform URL could potentially create an account.
Use Cases
When to Enable Self Sign-up
Scenario | Benefit |
|---|---|
Large organisation rollout | Reduces admin workload for initial onboarding |
Frequent new starters | Users can get access immediately without waiting |
External learner access | Partners or contractors can register themselves |
Event-based registration | Attendees can sign up before or during events |
When to Keep Self Sign-up Disabled
Scenario | Reason |
|---|---|
Tightly controlled access | You need to vet each user before granting access |
Complex team structures | Users need to be assigned to specific teams by admin |
Licence limitations | You need to control user counts carefully |
FAQs
Q: Will self-registered users count towards our user limit?
Yes. Self-registered users are full users and count towards your active user limit.
Q: Can I set a default team for self-registered users?
Yes. You can configure a default team that all self-registered users are automatically assigned to.
Q: What role do self-registered users get?
By default, self-registered users receive the Learner role. You can change their role after registration if needed.
Q: Can users sign up with personal email addresses?
Only if you haven't configured email domain restrictions. We recommend using a whitelist to restrict registration to company email domains.
Q: How do I know if someone has self-registered?
Self-registered users appear in your People → Individuals list like any other user. You can filter by creation date to see recent registrations.
Q: Can I disable self sign-up after enabling it?
Yes. Disabling self sign-up only affects new registrations—existing users are unaffected.
Troubleshooting
Issue | Solution |
|---|---|
Users can't see the sign-up option | Ensure self sign-up is enabled in platform settings |
Email domain rejected | Check the email domain is in your whitelist (or not in your blacklist) |
Users going to wrong team | Review and update the default team setting |
Unauthorised sign-ups | Add email domain restrictions to control who can register |
💡 Tip: Even with self sign-up enabled, you can still invite users manually. Self sign-up is an additional option, not a replacement.
💡 Tip: Regularly review self-registered users to ensure only authorised people have gained access.
💡 Tip: Consider creating a "welcome" learning path that's automatically assigned to new users—this helps self-registered users get started quickly.