CSV Exports

CSV Exports gives you a central place to view and download all your exported report files. Whether you've exported data from the Activity Log, Tasks Report, or any other reporting tool, you'll find your files here—ready to download or re-download whenever you need them.

Overview

When you export data from any Learn Amp report, the file doesn't just disappear into your downloads folder. The CSV Exports tile keeps a record of all your exports, making it easy to retrieve files, check export status, and manage your download history.

Why It Matters

• Never lose an export – All your CSV files are stored in one accessible location

• Track export status – See which exports are processing, complete, or failed

• Re-download anytime – Grab the same file again without re-running the report

• Manage storage – Review and clean up old exports you no longer need

Functionality Breakdown

Key Components

Export History

The CSV Exports page displays a list of all your exports with key information:

Export Statuses

File Retention

Exported files are retained for a set period (typically 30 days) before being automatically removed. Download important exports promptly or re-run the report if needed later.

Pre-requisites

Role Requirements

The following roles can access CSV Exports:

• Owner – Full access to view and manage all exports across the organisation

• Admin – Full access to view and manage all exports across the organisation

• HR – Can view and manage their own exports

• Reporter – Can view and manage their own exports

• Learning Designer – Can view and manage their own exports

• Curator – Can view and manage their own exports (if reporting permissions enabled)

• Manager – Can view and manage their own exports

💡 Tip: You can only see exports you've created yourself, unless you're an Owner or Admin.

Package Requirements

CSV Exports functionality is included with the standard reporting package. No additional features are required.

Quick-Start Guide

Exporting Data from a Report

Step 1: Navigate to Any Report

From the sidebar, click Reporting, then select a report tile (e.g., Activity, Tasks, People).

Step 2: Apply Filters

Configure the report with the filters you need. The export will include only the filtered data.

Step 3: Export to CSV

1. Look for the Export or Download button (usually near the top of the report)

2. Click to start the export

3. For large datasets, you'll see a notification that the export is processing

Step 4: Access Your Export

Navigate to Reporting > CSV Exports to find your file once it's ready.

Downloading an Export

Step 1: Navigate to CSV Exports

From the sidebar, click Reporting, then select the CSV Exports tile.

Step 2: Find Your Export

Browse the list or use the search/filter options to find your export. Check the status column to confirm it's complete.

Step 3: Download the File

Click the Download button next to your export. The CSV file will download to your device.

Managing Exports

Deleting Old Exports

1. Navigate to CSV Exports

2. Find the export you want to remove

3. Click the Delete option

4. Confirm the deletion

⚠️ Warning: Deleted exports cannot be recovered. Make sure you've downloaded any files you need before deleting.

Frequently Asked Questions (FAQs)

Q: How long does an export take?
A: Small exports complete in seconds. Larger datasets (thousands of records) may take several minutes. You'll receive a notification when it's ready.

Q: Why is my export stuck on "Processing"?
A: Large exports can take time. If it's been more than 30 minutes, try refreshing the page. If it still shows processing, the export may have failed—try again.

Q: Can I export to formats other than CSV?
A: Standard exports are in CSV format, which opens in Excel, Google Sheets, and most data tools. For other formats, use the Advanced Analytics tool to create custom exports.

Q: How long are exports kept?
A: Exports are typically retained for 30 days. Download important files promptly or re-run the report if needed later.

Q: Can I see exports created by other users?
A: Only Owners and Admins can view exports created by other users. All other roles see only their own exports.

Q: What happens if an export fails?
A: Try running the export again. If it continues to fail, the dataset may be too large—try applying additional filters to reduce the data size, or contact Learn Amp Support.

Troubleshooting

Last Reviewed: November 2025