Content Sync and Refresh Behaviour
Content Sync and Refresh Behaviour
Overview
Once you've imported Pluralsight courses into Learn Amp, the integration keeps content information up to date automatically. This guide explains how content syncing works, what gets updated, and how to handle courses that change or get retired in Pluralsight.
Understanding sync behaviour helps you maintain a healthy, accurate content library.
Functionality Breakdown
What Gets Synced
When Learn Amp syncs with Pluralsight, it updates the following for each imported course:
Field | Synced? | Notes |
|---|---|---|
Title | ✅ Yes | Updated if Pluralsight changes the course title |
Description | ✅ Yes | Reflects current Pluralsight description |
Duration | ✅ Yes | Updated if course length changes |
Cover image | ✅ Yes | Pulls the latest course thumbnail |
URL | ✅ Yes | Ensures deep links remain valid |
Tags/Topics | ✅ Yes | Updated based on Pluralsight categorisation |
What Doesn't Sync
Some elements are managed locally in Learn Amp and won't be overwritten:
Visibility settings: Your access controls remain unchanged
Learnlist/Channel assignments: Course placement in collections persists
Custom tags you've added: Any Learn Amp-specific tags are preserved
Completion records: Learner progress is never removed
Sync Frequency
Content metadata: Refreshes periodically (typically daily)
Progress/completions: Syncs multiple times throughout the day
New course availability: Appears when you search the Pluralsight browser
💡 Tip: You don't need to re-import a course to get updated information – it happens automatically.
Prerequisites
Role Requirements
Content sync happens automatically and doesn't require any specific role. However, to manage imported content:
Curator
Learning Designer
Admin
Owner
Quick Start Guide
Checking When Content Last Synced
To verify your Pluralsight content is current:
Navigate to Manage → Items from the sidebar
Find a Pluralsight course
Check the item details for the last updated timestamp
Handling Retired or Changed Courses
If a course is retired in Pluralsight:
The course remains in your Learn Amp library
Learners may see errors when trying to access it
Consider archiving the item in Learn Amp
If a course is significantly updated:
Metadata updates automatically
Existing completions are preserved
The course URL should remain valid
If a course URL changes:
The sync should update the URL automatically
If learners report broken links, try re-importing the course
Archiving Outdated Content
To remove a course that's no longer relevant:
Navigate to the item in Manage → Items
Open the course details
Select Archive to remove it from active library
Existing completion records are preserved
⚠️ Warning: Archiving removes the course from learner visibility but doesn't delete completion history.
FAQs
How often does content metadata refresh?
Content syncs periodically throughout the day. Most updates appear within 24 hours of changes in Pluralsight.
Can I force a manual sync?
The sync process is automatic. If you need an immediate update, contact Learn Amp support for assistance.
What happens if Pluralsight removes a course entirely?
The item remains in your Learn Amp library, but the deep link will no longer work. Archive the item to prevent confusion.
Will syncing overwrite changes I've made in Learn Amp?
Only Pluralsight-sourced fields are updated. Your visibility settings, custom tags, and assignments are preserved.
Do I need to re-import courses to get updates?
No. Already-imported courses update automatically. Re-importing would create a duplicate.
What if a course is split into multiple parts in Pluralsight?
The original imported course remains. You'd need to import the new courses separately if you want them in your library.
Troubleshooting
Issue | Solution |
|---|---|
Course information looks outdated | Wait for the next sync cycle (up to 24 hours). If still outdated after that, contact Learn Amp support. |
Course link broken for learners | The course may have been retired in Pluralsight. Check Pluralsight directly and archive the item in Learn Amp if needed. |
Duplicate courses appearing | This can happen if a course is imported twice. Archive the duplicate and keep the one with completion history. |
Course duration showing incorrectly | Duration should sync automatically. If persistently wrong, the source data in Pluralsight may need checking. |
Thumbnails not loading | Image URLs may have changed. The next sync should resolve this. Clear your browser cache if the issue persists. |
New Pluralsight course not available | New courses appear in the Pluralsight browser immediately. If missing, check your Pluralsight subscription includes access to that content. |