Task Audit Trail

Overview

The Task Audit Trail provides a detailed history of changes made to individual tasks and their assignments. While the main Audit Log captures high-level task events, the Task Audit Trail offers granular visibility into the complete lifecycle of each task—from creation through completion or deletion.

This is particularly useful for:

• Investigating task assignment issues

• Understanding how dynamic tasks evolve over time

• Tracking deadline changes and their reasons

• Auditing compliance-related task completions

Pre-requisites

Role Requirements

Access to the Task Audit Trail requires:

• Owner – Full access

• Admin – Full access

Quick-Start Guide

Step 1: Navigate to the Task Log

From the sidebar navigation, click Manage, then select Tasks to open the Task Log.

Step 2: Find the Task

Use the filters to locate the specific task you want to investigate:

• Filter by User to find tasks assigned to a particular person

• Filter by Content to find tasks related to specific items

• Filter by Status to narrow down by completion state

Step 3: View the Audit Trail

Click the three-dot menu on any task row, then select Audit Trail to view the complete history for that task.

Step 4: Review Task History

The audit trail displays all events in chronological order, showing:

• What changed

• Who made the change

• When it occurred

• Additional context where applicable

Functionality Breakdown

Tracked Events

The Task Audit Trail captures these specific events:

Dynamic Task Events

For tasks with dynamic assignment rules, additional events are tracked:

• Spawn under parent – When a task is automatically created for users joining a team or matching criteria

• Dynamic reimplementation move – When task hierarchy changes due to rule updates

• Dynamic delete – When a task is removed because the user no longer matches assignment criteria

Event Details

Each audit entry includes:

• Timestamp – Precise time of the event

• Actor – Who triggered the change (user, system, or integration)

• Message – Human-readable description of what happened

• IP Address – Where applicable, the originating IP

FAQs

Q: What's the difference between the Audit Log and Task Audit Trail?
The main Audit Log shows task events alongside all other platform changes. The Task Audit Trail is focused exclusively on a single task's history, with more detailed event tracking specific to task behaviour.

Q: Can I see who completed a task on behalf of someone else?
Yes. When an Admin marks a task as complete for a user, this appears in both the main Audit Log and the Task Audit Trail with full attribution.

Q: Why do some tasks show "Spawned" events?
Tasks with dynamic assignment rules automatically create new task instances when users join teams or match criteria. Each spawn is logged for full traceability.

Q: How long is Task Audit Trail data retained?
Task audit data follows the same 18-month retention policy as the main Audit Log.

Q: Can I export Task Audit Trail data?
Direct export is not currently available. Contact Support if you require audit data for compliance purposes.

Troubleshooting