Completion and Tracking
Completion and Tracking
Overview
Track learner progress, recognise achievements, and ensure accountability. This section covers everything from certificates and completion notifications to task assignments and comprehensive reporting.
What You'll Learn
Guide | Description |
|---|---|
Certificates on Channels | Automatically award certificates when learners complete Channels |
Tasks and Channels | Assign Channels with deadlines for accountable learning |
Completion Notifications on Channels | Alert managers and stakeholders when learners finish |
Channel Reporting | Access detailed analytics on Channel engagement and completion |
Tracking Features at a Glance
Feature | Purpose | Best For |
|---|---|---|
Certificates | Recognise completion with downloadable credentials | Compliance, professional development |
Tasks | Assign with deadlines, track compliance | Mandatory training, onboarding |
Notifications | Alert stakeholders of completion | Manager oversight, coaching |
Reporting | Analyse engagement and progress | Data-driven decisions, compliance audits |
Completion Flow
Learner completes all Channel content
↓
Completion score reaches 100%
↓
┌──────┴──────┐
↓ ↓
Certificate Notification
awarded sent
↓ ↓
Appears in Manager/Coach
learner's alerted
profileCertificates
Award certificates automatically when learners complete Channels:
Variants: Choose from colour themes (turquoise, green, gold, etc.)
Validity: Set expiration dates or dynamic validity periods
Custom templates: Use organisation-branded certificate designs
Tasks
Turn Channels into accountable assignments:
Task Feature | Description |
|---|---|
Deadlines | Set completion due dates |
Mandatory flag | Mark for compliance tracking |
Recurring | Automatically reassign on schedule |
Locked Until Tasked | Content only accessible when assigned |
Completion Notifications
Notify stakeholders when learners complete:
Notify | Use Case |
|---|---|
Manager | Keep managers informed of team progress |
Coach | Alert coaches to learner achievements |
Manager's Manager | Escalate important completions |
Selected Users | Notify specific people (e.g., HR, trainers) |
Include custom messages to provide context or next steps.
Reporting
Access Channel analytics including:
Completion rates by Channel, team, or time period
Progress tracking for in-progress learners
Engagement metrics (views, time spent)
Compliance status for mandatory tasks
Export capabilities for external analysis
Recommended Reading Order
Tasks and Channels – Assign accountable learning
Completion Notifications on Channels – Alert stakeholders
Certificates on Channels – Recognise achievements
Channel Reporting – Analyse and optimise
💡 Tip: For compliance training, combine all four: assign as a mandatory Task, enable Completion Notifications to managers, award a Certificate, and use Reporting for audit evidence.