Content Surveys in Learnlists and Channels

Overview

Content Surveys are a special type of Survey that can be embedded directly into Learnlists or Channels. Unlike Regular Surveys that are issued individually, Content Surveys are automatically available to users who have access to the associated Learnlist or Channel. This makes them ideal for gathering feedback on specific learning content or creating integrated learning experiences.

Functionality Breakdown

How Content Surveys Work

Content Surveys differ from Regular Surveys in several key ways:

• Automatic Assignment: Users don't receive individual "Survey issued" emails. Instead, the Survey becomes available when they access the Learnlist or Channel

• Access-Based: Only users assigned to the Learnlist or Channel can see and complete the Survey

• Integrated Experience: Surveys appear as part of the learning content flow, not as separate tasks

• No Individual Issuing: Content Surveys don't use the standard issuing process with deadlines and recipients

• Retakeable: Users can retake Content Surveys to submit updated responses

Survey Type: Learning

Content Surveys use the Learning survey type. When creating a Survey, you select "Content" as the Survey type, which automatically sets it up for embedding in Learnlists or Channels.

Assignment Methods

Content Surveys can be assigned via:

• Learnlists: Added as an entry within a Learnlist

• Carousels: Added as a tile in a Channel (Carousel)

Pre-requisites

Before creating a Content Survey, ensure:

• You have permission to create Surveys

• You have access to the Learnlist or Channel where you want to embed the Survey

• You understand the difference between Content Surveys and Regular Surveys

Required User Roles

To create and manage Content Surveys, you must have one of the following roles:

• Owner – Full access within their company

• Admin – Administrative access within their company

• Learning Designer – Can create and manage learning content

• Curator – Can create Surveys if they have the "Issue Surveys" permission override enabled

Quick Start Guide

Creating a Content Survey

1. Navigate to Manage → Learning Content → Surveys in the sidebar navigation

2. Click + Add New and select Survey

3. Choose Content as the Survey type

4. Complete the Survey details (name, description, etc.)

5. Add your questions

6. Save the Survey

Adding a Content Survey to a Learnlist

1. Open the Learnlist where you want to add the Survey

2. Click Add Entry or use the + button

3. Select Survey from the content types

4. Choose your Content Survey from the list

5. The Survey will be added to the Learnlist sequence

Key Differences from Regular Surveys

Retaking Content Surveys

Unlike Regular Surveys, Content Surveys can be retaken by users to submit updated responses.

How Retaking Works

1. Complete the Survey as normal

2. After submission, you'll see your responses and a Retake option

3. Click Retake to start a new attempt

4. Complete the Survey again with updated responses

5. Submit your new responses

What Happens to Previous Responses

• Previous responses are preserved in the system

• Historical data remains available for reporting

• Each attempt is tracked separately with its own timestamp

• The most recent submission is shown as the "current" response

FAQs

Q: Can Content Surveys have deadlines?
A: No. Content Surveys don't use individual deadlines. They're available as long as the user has access to the Learnlist or Channel.

Q: Will users receive email notifications for Content Surveys?
A: No. Content Surveys don't send individual "Survey issued" emails. Users discover them when accessing the Learnlist or Channel.

Q: Can users retake Content Surveys?
A: Yes. After completing a Content Survey, users can click Retake to submit a new set of responses.

Q: Can Content Surveys be anonymous?
A: Content Surveys use the Learning survey type, which cannot be made anonymous. Only Regular Surveys support anonymity.

Troubleshooting