Exercise Sign-Off Options
Overview
Exercise Sign-Off Options determine who can review and approve learner submissions. These settings control which users have the authority to score exercises, mark them as passed or failed, and provide feedback to learners.
Configuring sign-off options ensures that exercises are reviewed by the appropriate people—whether that's managers, coaches, subject matter experts, or designated reviewers.
Functionality Breakdown
Exercises support multiple sign-off options that can be enabled individually or in combination:
Manager Sign-Off – Allows managers to sign off submissions from their direct reports
Coach Sign-Off – Allows coaches to sign off submissions from users they coach
Selected Person Sign-Off – Allows specific individuals to sign off any submission
Reporter Sign-Off – Allows users with Reporter role to sign off submissions
Learning Designer Sign-Off – Allows Learning Designers to sign off submissions
HR User Sign-Off – Allows HR users (with assessment override) to sign off submissions
Important: Sign-off options only apply to exercises that require assessment (Scored, Pass/Fail, or Scoring Assessment). Exercises set to "No Assessment" cannot have sign-off options enabled.
Pre-requisites
To configure sign-off options, you must:
Have permission to create or edit exercises
Understand your organisation's review workflow
Required User Roles
Users with the following roles can configure sign-off options:
Owner – Full access within their company
Admin – Administrative access within their company
Learning Designer – Can create and manage learning content
Curator – Can curate and manage content
Note: Sign-off options determine who can score exercises, but scoring permissions also depend on individual user roles and team assignments.
Quick Start Guide
Configuring Sign-Off Options
Navigate to Manage → Learning Content → Exercises in the sidebar navigation
Create a new exercise or edit an existing one
In the Assessment step, ensure the exercise is set to Scored, Pass/Fail, or Scoring Assessment (not "No Assessment")
Scroll to the Sign-Off section
Enable the sign-off options you need:
Tick Person's manager to allow manager sign-off
Tick Person's coach to allow coach sign-off
Tick Selected individual and choose specific users
Tick Reporters to allow Reporter role sign-off
Tick Learning Designers to allow Learning Designer sign-off
Tick HR users to allow HR user sign-off (requires assessment override)
If using manager sign-off, optionally tick Exclude secondary managers to restrict sign-off to primary managers only
Save your exercise
Tip: You can enable multiple sign-off options simultaneously. The first person to review the submission can sign it off.
Sign-Off Option Details
Manager Sign-Off
Who can sign off: Primary managers of the submitter's team
How it works:
Managers can sign off submissions from users they directly manage
Includes users in teams where the manager is the primary manager
Secondary managers can also sign off unless excluded
Exclude Secondary Managers Option:
When enabled, excludes secondary managers from signing off
Only primary managers of the submitter's primary team can sign off
Secondary managers of primary teams are excluded
Both primary and secondary managers of secondary teams are excluded
Managers of parent teams can still sign off (useful if direct manager is unavailable)
Coach Sign-Off
Who can sign off: Users assigned as coaches to the submitter
How it works:
Coaches can sign off submissions from users they are assigned to coach
Coaching relationships are configured in user profiles
Only applies if a coaching relationship exists
Selected Person Sign-Off
Who can sign off: Specifically chosen individuals
How it works:
You select specific users who can sign off any submission for this exercise
Useful for subject matter experts or designated reviewers
Selected users don't need to be managers or have special roles
Reporter Sign-Off
Who can sign off: Users with the Reporter role
How it works:
Any user with Reporter role can sign off submissions
Useful for organisations where Reporters handle exercise reviews
No additional permissions required
Learning Designer Sign-Off
Who can sign off: Users with the Learning Designer role
How it works:
Any user with Learning Designer role can sign off submissions
Useful for content creators who want to review their exercises
No additional permissions required
HR User Sign-Off
Who can sign off: HR users with assessment override enabled
How it works:
HR users can sign off if they have assessment override permission
Assessment override must be enabled in their user settings
Useful for HR teams managing compliance or assessment exercises
Sign-Off Visibility Rules
Users can only see and sign off exercises they have permission for:
Managers see exercises where manager sign-off is enabled and they manage the submitter
Coaches see exercises where coach sign-off is enabled and they coach the submitter
Selected users see exercises where they are selected for sign-off
Reporters/Learning Designers/HR see exercises where their respective sign-off option is enabled
Note: Owners, Admins, and Super Admins can always sign off any exercise, regardless of sign-off settings.
FAQs
Q: Can I enable multiple sign-off options at once?
A: Yes. You can enable any combination of sign-off options. The first person to review can sign off the submission.
Q: What happens if no sign-off options are enabled?
A: Only Owners, Admins, and Super Admins can sign off submissions. Regular users won't see the exercise in their scoring queue.
Q: Can a manager sign off for someone not in their team?
A: No. Manager sign-off only applies to direct reports or users in teams where the manager is assigned.
Q: What's the difference between excluding secondary managers and not enabling manager sign-off?
A: Excluding secondary managers still allows primary managers to sign off. Not enabling manager sign-off means no managers can sign off (unless they're Owners/Admins).
Q: Can I change sign-off options after submissions are made?
A: Yes, but existing submissions will use the sign-off rules that were in place when they were submitted.
Q: Do sign-off options apply to exercises with "No Assessment"?
A: No. Sign-off options are automatically disabled for exercises set to "No Assessment".
Troubleshooting
Issue | Solution |
|---|---|
Sign-off options greyed out | Ensure the exercise is not set to "No Assessment". Sign-off options only work with assessed exercises. |
Manager can't see exercise to sign off | Verify the manager is assigned to the submitter's team and manager sign-off is enabled. |
Coach can't sign off | Confirm the coaching relationship exists in the user's profile and coach sign-off is enabled. |
Selected users can't sign off | Verify the users are correctly selected in the "Selected individual" option. |
HR users can't sign off | Ensure HR users have assessment override enabled in their user settings. |
Secondary managers still signing off | Check that "Exclude secondary managers" is enabled and the exercise is saved. |
Last Reviewed: 28/11/2025