Task Configuration
Overview
Task Configuration covers the settings, notifications, and automation options available when working with tasks. This section helps you understand how to customise task behaviour to meet your organisation's needs.
From notification timing to escalation policies, these settings ensure learners stay informed and accountable for their assigned learning.
What You'll Learn
Article | Description | Best For |
|---|---|---|
Task Notifications Overview | Complete guide to all task-related notifications including email, Slack, and Microsoft Teams | Admins, Managers |
Daily Overdue Task Reminders | Quick reference for configuring daily reminder emails for overdue tasks | Admins |
Escalation Policies for Tasks | How to set up automated alerts when tasks become overdue | Admins, Compliance Officers |
Key Configuration Areas
Notifications
Control when and how users receive task-related communications:
New task emails – Sent when tasks are assigned
Deadline reminders – Alerts before and after due dates
Completion notifications – Alerts when tasks are completed
Daily overdue reminders – Recurring emails for overdue tasks
Integrations
Extend task notifications beyond email:
Slack – Direct messages and team channel notifications
Microsoft Teams – Team channel notifications
Escalation
Automate accountability with escalation policies:
Overdue monitoring – System tracks tasks past their deadline
Manager alerts – Automatic notifications to line managers
Threshold settings – Configure how many days overdue before escalation
Related Articles
Task Notifications Overview
Daily Overdue Task Reminders
Escalation Policies for Tasks