CPD Notifications & Reminders
Overview
This section covers how to configure notifications and reminders for CPD schemes. Automated reminders help keep learners on track, while notification controls give you flexibility over what communications are sent.
What You'll Learn
CPD Reminders – Configure automated reminder emails before CPD deadlines
How to Turn Off CPD Notifications for a Scheme – Disable notifications for specific schemes
In This Section
Guide | Description |
|---|---|
CPD Reminders | Set up automated reminders at 30, 7, and 3 days before deadline |
How to Turn Off CPD Notifications for a Scheme | Disable all notifications for a specific CPD scheme |
Notification Types
Reminder Notifications
Automated emails sent before the deadline:
30 days before – Early warning
7 days before – Mid-cycle reminder
3 days before – Final reminder
Missed Deadline Notifications
Automatic email sent when a learner misses their CPD deadline without reaching 100% progress.
Submission Notifications
When self-submissions are enabled:
Admin notification – When a learner submits an activity
Approval notification – When a submission is approved
Rejection notification – When a submission is rejected
Key Features
Configurable Reminders
Each CPD scheme can have up to 3 reminders, each with:
Days before deadline
Time of day to send
Sent in learner's time zone
Scheme-Level Control
Notifications can be disabled per scheme:
Stops all reminder emails
Prevents missed deadline notifications
Keeps configuration for future use
Pre-requisites
To configure notifications:
CPD must be enabled
Owner, Admin, or HR permissions required
Next Steps
After configuring notifications:
Tracking & Reporting – Monitor CPD progress and completion rates
CPD Advanced Features – Learn about escalation integration and other advanced options