My Tasks (Learner View)

Overview

My Tasks is where learners view and manage all the learning content assigned to them. It provides a personal to-do list of required training, complete with deadlines, progress tracking, and quick access to start or continue assigned content.

Whether you're a new joiner working through onboarding, or an experienced team member keeping up with compliance training, My Tasks helps you stay on top of what's expected of you.

Functionality Breakdown

My Tasks displays all your assigned learning in one place:

Task Status Types

Tasks in your list can have the following statuses:

Visual Indicators

Progress Tracking for Learnlists and Channels

When you're assigned a Learnlist or Channel as a task, you'll see detailed progress information to help you track how far through you are.

How Progress is Calculated

For Learnlists and Channels, progress is shown as a percentage based on:

• Required items completed – How many required items you've finished

• Total required items – The total number of items you need to complete

Optional items within a Learnlist don't count towards your progress percentage.

Progress Display

When Progress Updates

Your progress updates automatically when you:

• Complete an item within the Learnlist

• Watch a video to completion

• Pass a quiz (if the Learnlist contains scored content)

• Submit an exercise

💡 Tip: If your progress seems stuck, make sure you've fully completed each item. Some items require you to watch a video to the end or click "Mark as Complete".

Learnlists with Scored Content

If your Learnlist contains quizzes or scored exercises:

• Pass score enabled – You must achieve the required score for that item to count as complete

• Average score tracking – Some Learnlists calculate your average score across all scored items

• Overall pass requirement – The Learnlist may require an overall average score to mark as complete

Pre-requisites

Role Requirements

All users with an active Learn Amp account can access My Tasks, regardless of their role. This includes:

• Learners – Standard users with access to learning content

• Curators / Learning Designers – Can view their own tasks

• Managers / Coaches – Can view their own tasks (and manage others' via Manage Tasks)

• Admins / Owners – Full access to all task views

💡 Tip: Even if you have an elevated role like Admin or Manager, My Tasks shows only the tasks assigned to you personally.

Quick Start Guide

Accessing My Tasks

1. Click My Learning in the sidebar

2. Select My Tasks

Alternatively, if you have elevated permissions:

1. Click Reporting in the sidebar

2. Select Tasks

3. Click the My Tasks tab

Understanding Your Task List

When you open My Tasks, you'll see:

• Summary bar – Shows total tasks, completed, and incomplete counts

• Task tiles – Each tile shows the content title, type, and deadline

• Quick filters – Filter by completion status using the tiles at the top

• Progress indicators – For Learnlists and Channels, see your completion percentage

Starting a Task

1. Find the task you want to complete in your list

2. Click on the task tile

3. You'll be taken directly to the assigned content

4. Complete the content as required (watch video, read article, take quiz, etc.)

5. Once complete, the task will automatically update to show as finished

Filtering Your Tasks

Use the filter tiles at the top to focus on specific tasks:

• All – See everything assigned to you

• Completed – Tasks you've finished

• Incomplete – Tasks still to be done

• Overdue – Tasks past their deadline

You can also use the search bar to find tasks by title.

Understanding Task Types

Different content types appear as tasks with slightly different behaviours:

Items (Articles, Videos, Documents)

• Complete by viewing/reading the content

• Some items may require you to click "Mark as Complete"

• Video items typically require watching to the end

Learnlists

• Shows progress as a percentage

• Complete by finishing all required items within the Learnlist

• Progress updates as you complete individual items

• Optional items don't count towards completion

• If the Learnlist has a pass score, you must achieve it to complete

Quizzes

• Complete by passing the quiz (if a pass score is set)

• Or by submitting the quiz (if no pass score is required)

• Multiple attempts may be allowed—task completes when you pass

Channels

• Channels assigned as tasks don't appear in the standard My Tasks list

• Instead, they appear in the Assigned Channels widget on your Dashboard

• Progress shows as a percentage based on items completed

Events

• Complete by attending the event

• Your manager or an admin may need to mark attendance

Task Deadlines

How Deadlines Work

Each task has a "Complete by" date set by your manager or admin. You'll receive notifications as the deadline approaches:

• 7 days before – Reminder email

• 1 day before – Reminder email

• 1 day after – Overdue notification

• Daily – Continued reminders until complete (if enabled)

What Happens When a Task is Overdue

When a task passes its deadline:

• The task shows with an overdue warning indicator

• You may receive daily reminder emails

• Your manager may be notified (if escalation policies are configured)

• The task remains in your list until completed or removed by an admin

💡 Tip: Complete overdue tasks as soon as possible. Even though the deadline has passed, completing the content is still valuable and removes the task from your overdue list.

Recurring Tasks

Some tasks are set to repeat on a schedule. When you complete a recurring task:

1. The current instance is marked as complete

2. A new task is scheduled for the next cycle

3. You'll receive a notification when the new task is due

This is common for compliance training that needs to be refreshed annually or quarterly.

Types of Recurrence

💡 Tip: Check your task details to see when the next recurrence will be issued.

Managing Your Email Preferences

You can control which task-related emails you receive:

Available Preferences

How to Change Your Preferences

1. Click your profile icon in the top right

2. Select Settings

3. Click Notifications

4. Select the Emails tab

5. Toggle the task preferences on or off

6. Click Save

⚠️ Note: Your organisation may override these preferences for mandatory or compliance-critical content to ensure you receive important notifications.

FAQs

Q: Why can't I see a task my manager mentioned?
Check with your manager to confirm the task has been assigned. If you're in a Group that refreshes daily, the task may not appear until the next refresh. Also ensure you've accepted your platform invitation.

Q: I completed the content but the task still shows as incomplete. What should I do?
Make sure you fully completed the content (e.g., watched the entire video or submitted the quiz). For some content types, you may need to click "Mark as Complete". If the issue persists, contact your admin.

Q: Can I remove a task I don't think applies to me?
No—only admins and managers can remove tasks. If you believe a task was assigned in error, speak with your manager or L&D team.

Q: Why is my Channel task not showing in My Tasks?
Channel tasks appear in the "Assigned Channels" widget on your Dashboard, not in the My Tasks list. Ask your admin to add the Assigned Channels widget if it's not visible.

Q: Will I get a certificate when I complete a task?
Certificates are awarded based on the content you complete, not the task itself. If the content has certificate-on-completion enabled, you'll receive one when you finish.

Q: How do I know which tasks are most urgent?
Look for tasks with the closest deadlines or those already marked as overdue. Mandatory tasks are also flagged with a special indicator.

Q: Can I complete a task early?
Yes! You can complete tasks at any time before the deadline. Early completion is encouraged and helps you stay ahead of your learning goals.

Q: What's the difference between a task and the content itself?
The content (Item, Quiz, Learnlist) is what you're learning. The task is simply the assignment wrapper that tracks your deadline and completion status.

Q: Why is my Learnlist progress not at 100% even though I finished everything?
Check if the Learnlist has a pass score requirement. You may need to achieve a minimum average score across quizzes to complete it. Also verify all required items are complete—optional items don't affect the completion percentage.

Q: Can I see my progress on a Learnlist before completing it?
Yes. Click on the Learnlist task to open it, and you'll see your progress percentage and which items you've completed.

Q: Can I turn off task reminder emails?
Yes. Go to Settings > Notifications > Emails and toggle off "Task reminder". Note that your organisation may override this for mandatory content.

Q: Why did I receive a task notification even though I turned them off?
Your organisation may have configured certain mandatory or compliance tasks to always send notifications, regardless of your personal preferences.

Troubleshooting