Tagging Items and Events with Skills

Tagging Items and Events with Skills

Overview

Tagging content with skills is how Learn Amp connects your learning material to your competency framework. When you associate skills with Items or Events, that content becomes discoverable through skill-based browsing, search, and reporting, and administrators get a clear view of which content develops which capabilities across your library.

Consistent tagging powers the Skills dashboards, the recommendations engine, and skill-filtered search.


Functionality Breakdown

What Content Tagging Enables

  • Skill-based discovery - learners can browse and filter content by skill.

  • Skills dashboards & reporting - admins see which skills are covered by which content.

  • AI-assisted recommendations - tagged content can be surfaced through the recommendations engine.

  • Skill levels on Items - indicate whether content is suited to beginner, intermediate, or advanced learners.

Content Types You Can Tag

Content Type

Can Be Tagged with Skills

Content Type

Can Be Tagged with Skills

Items (videos, articles, courses, etc.)

✅ Yes

Events (ILT sessions, webinars)

✅ Yes

Learnlists

✅ Yes (via included items)

Skill Levels on Content

When tagging an Item, you can optionally set a skill level indicating the proficiency the content is pitched at. Levels come from your company's Skill Rating Framework (3–10 labels, configured per company).

Skill levels are not available on Events.


Pre-requisites

  • Skills feature enabled on your company's package

  • Skills created in your Skills library (Manage → Development → Skills)

  • Edit access to the content you want to tag

Required User Roles

Action

Roles Required

Action

Roles Required

Tag items / Events with skills

Super Admin, Owner, Admin, Learning Designer, Curator, or any user with explicit editor access to that Item

Set skill levels on Items

Super Admin, Owner, Admin, Learning Designer, Curator, or any user with explicit editor access to that Item

Use AI-assisted tagging

Super Admin, Owner, Admin, Learning Designer, Curator, or any user with explicit editor access to that Item

View skill-based recommendations

All users


Quick Start Guide

Tag an Item with skills

  1. Go to Manage → Learning Content → Items (or click “Add new” → Item for a new one).

  2. Open the Item and go to the Categorisation step in the sidebar.

  3. In the Topics field, search for and select the relevant skills.

  4. Save.

Set a skill level on an Item

  1. Open the Item and go to the Skill Level step in the sidebar.

  2. For each linked skill, choose the level from your Skill Rating Framework.

  3. Save.

Tag an Event with skills

  1. Go to Manage → Events in the sidebar and edit the event.

  2. In the event info, add skills the same way as for Items. Go to Topics field, search for and select the relevant skills.

  3. Save.

Use AI-assisted tagging

  1. On the Categorisation step of an Item, click the AI suggestions button. The AI proposes skills based on the Item's title and description.

  2. To get level suggestions, use the AI button on the Skill Level step.

  3. Review every suggestion, accept, modify, or dismiss.

  4. Save.

Always review AI suggestions before saving. AI gives you a head start, not a final answer.

Bulk-tag many Items

Go to Company Settings → Imports and choose the import that matches the content you're tagging:

  • Library Items Skills - for content in the shared Library

  • Items Update - for company-owned items

Best Practices for Skill Tagging

  • Be specific. Tag content with skills it directly develops, not tangentially related ones.

  • Limit tags. Aim for 2–5 primary skills per Item. Over-tagging dilutes recommendation quality.

  • Match level to content. Introductory content → lower skill levels. Advanced techniques → higher skill levels.

  • Standardise naming. Reuse existing skills rather than creating near-duplicates. Audit the Skills library periodically.

  • Tag combinations across content. If multiple Items contribute to the same skill, tag them all, learners can build a skill through varied formats.


FAQs

Q: Can I tag content with multiple skills?
Yes. Tag every skill the content meaningfully develops, but stay focused on the primary ones.content.

Q: What if I don't set a skill level?
The Item is still tagged with that skill and appears in skill-based discovery, only the level filtering is unavailable for it.

Q: Does removing a skill from an Item affect existing learner records?
No. Removing a skill from an Item only affects future tagging and discovery. No completion records or user skill profiles are altered.

Q: Can the same skill be linked to many Items?
Yes, this is encouraged.

Q: How do AI suggestions decide which skills to propose?
They classify the Item's title and description via OpenAI against your company's Skills library. File contents (SCORM packages, video transcripts, article body) are not sent to the AI.


Troubleshooting

Issue

Solution

Issue

Solution

Skill Level step not appearing for an Item

Skills must be enabled. Check with your admin.

AI suggestions button missing

The open_ai_recommendation toggle isn't enabled for your company, or the OpenAI integration policy hasn't been granted. Contact your CSM.

Can't find a skill to tag

The skill may not exist yet. Go to Manage → Skills to create it.

Tagged content not appearing in recommendations

Verify the content is published, not restricted by visibility rules, and tagged with skills users actually have on their profile.

Skill not appearing in search

Confirm the skill is still linked to the Item and that the Item is published.

Duplicate skills in the list

Ask an admin to merge duplicates in the Skills management area.