Managing Opportunities

Managing Opportunities

Overview

The Manage view in Learn Amp provides administrators and opportunity managers with a central place to oversee all opportunities in the organisation. From here, you can search, filter, and monitor completion statistics across your opportunity catalogue.

This administrative view helps you understand which opportunities are popular, track pending verifications, and ensure your development offerings remain relevant and accessible.


Functionality Breakdown

The Manage view offers several key capabilities:

Viewing Opportunities

Each opportunity card displays:

  • Name – The opportunity title

  • Added by – Who created the opportunity

  • Skills – Associated skills

  • Roles – Associated roles

  • Pending completions – Number of learners awaiting verification

  • Verified completions – Number of confirmed completions

  • Match score – How well the opportunity matches your own profile

Filtering Options

You can filter the opportunities list by:

  • Keyword search – Search by opportunity name

  • Skills – Filter by specific skill associations

  • Roles – Filter by specific role associations

  • Added by – Filter by the user who created the opportunity

Sorting Options

Sort opportunities by:

  • Highest match – Best match to your profile first

  • Oldest first – Creation date ascending

  • Newest first – Creation date descending

  • A to Z – Alphabetical by name

  • Z to A – Reverse alphabetical

Quick Actions

From each opportunity card, you can:

  • View – See the full opportunity details

  • Edit – Modify the opportunity (if you have permission)

  • View verifications – Access the verification queue for that opportunity


Pre-requisites

To access the Manage view, you must have management permissions for opportunities.

Required User Roles

By default:

  • Owner – Full access

  • Admin – Full access

Additional roles may be granted access by your administrator:

  • Learning Designer

  • Curator

  • Reporter

  • HR

  • Manager

  • Coach

Additionally, users designated as Verifiers for specific opportunities can access the Manage view, but will only see opportunities they're assigned to verify.


Quick Start Guide

Accessing the Manage View

  1. Navigate to My Development in the sidebar

  2. Select Opportunities

  3. Click the Manage tab

Filtering Opportunities

  1. In the Manage view, locate the filter options

  2. Select filters:

    • Type in the search box to filter by name

    • Click Skills to filter by skill associations

    • Click Roles to filter by role associations

    • Click Added by to filter by creator

  3. Results update automatically as you apply filters

Reviewing Completion Statistics

  1. Look at each opportunity card

  2. Note the pending completions count (learners awaiting verification)

  3. Note the verified completions count (confirmed completions)

  4. Click on an opportunity to view detailed verification information

Accessing Verifications

  1. From an opportunity card, click the three-dot menu (⋯)

  2. Select Verifications

  3. You'll see a table of all learners who have added or completed this opportunity


FAQs

Q: Why can I only see some opportunities in the Manage view?
If you're a designated verifier (rather than an admin), you'll only see opportunities where you've been assigned as a verifier. Administrators see all opportunities.

Q: Can I export opportunity data?
Currently, opportunity data is viewable within the platform. Export capabilities depend on your organisation's reporting setup.

Q: What does the pending completions count mean?
This shows how many learners have marked the opportunity as complete but are awaiting verification from a designated verifier. Self-verified opportunities will show zero pending.

Q: How do I see who created an opportunity?
The "Added by" field on each opportunity card shows the creator. You can also filter by this field to see all opportunities from a specific person.

Q: Can I delete an opportunity?
Opportunity deletion is not available through the standard interface. If you need to remove an opportunity, contact your system administrator.


Troubleshooting

Issue

Solution

Issue

Solution

Can't see the Manage tab

Your role may not have management permissions. Contact your administrator to check your access.

No opportunities showing

Check if any filters are applied. Clear all filters to see the full list.

Filters not returning expected results

Ensure the skills, roles, or users you're filtering by actually exist and are associated with opportunities.

Can't edit an opportunity

Verify you have edit permissions. Only users with management roles can edit opportunities.

Pending count not updating

The count updates when learners mark as complete. Refresh the page to see the latest counts.


Related Articles

  • Creating an Opportunity

  • Verifying Opportunity Completions

  • Configuring Opportunity Permissions


Last Reviewed: 02/12/2024