Completing and Tracking Opportunities

Once you've added opportunities to your profile, the next step is completing them and tracking your progress. Learn Amp provides a clear workflow for marking opportunities as complete, whether they're self-verified or require approval from a designated verifier.

This guide explains the completion process, the different status stages, and how to manage your opportunity progress.

Every opportunity you add follows a clear progression:

1. Added – You've saved the opportunity to your profile

2. Pending Completion – You've marked it complete and it's awaiting verification (if applicable)

3. Verified Completion – The completion has been confirmed

Your personal opportunities dashboard shows:

• All opportunities you've added

• Current status for each (Added, Pending, or Verified)

• Match scores for reference

• Options to manage each opportunity

• Added – You've saved the opportunity but haven't started or completed it

• Pending Completion – Awaiting verification from a designated verifier

• Verified Completion – Successfully completed and verified

To complete opportunities:

• You must have added the opportunity to your profile first

• The Opportunities feature must be enabled for your organisation

• No special role is required – all learners can complete opportunities

1. Click My Development in the sidebar navigation

2. Select Opportunities

3. You'll land on the My Opportunities tab

4. Here you'll see all opportunities you've added

1. From "My Opportunities", click on the opportunity you've completed

2. On the opportunity detail page, you'll see your current status

3. Click Mark as Complete

4. What happens next depends on the verification type:

   • Self-verified: Status immediately changes to "Verified Completion"

   • Verified by others: Status changes to "Pending Completion" and verifiers receive an email

1. Click Mark as Complete

2. Your completion is immediately verified

3. Status badge shows "Verified Completion"

4. You're done!

💡 Tip: Self-verified opportunities rely on your honesty. Only mark as complete when you've genuinely finished the activity.

1. Click Mark as Complete

2. Status changes to "Pending Completion"

3. All designated verifiers receive an email notification

4. Wait for a verifier to approve your completion

5. Once approved, status changes to "Verified Completion"

If you've marked an opportunity as complete but need to reverse this:

For Pending Completions (awaiting verification):

1. Open the opportunity from "My Opportunities"

2. Click Mark as Incomplete

3. Status returns to "Added"

4. The verification request is cancelled

For Self-Verified Completions:

1. Open the opportunity from "My Opportunities"

2. Click Mark as Incomplete

3. Status returns to "Added"

⚠️ Note: You cannot cancel a completion that has been verified by someone else. Contact the verifier or an administrator if this needs to be reversed.

If you no longer want to track an opportunity:

1. Go to "My Opportunities"

2. Find the opportunity card

3. Click the three-dot menu (⋯)

4. Select Remove

⚠️ Note: You can only remove opportunities that haven't been verified. Verified completions are permanent records of your development.

Q: How long does verification take?
This depends on your verifiers. They receive an email notification immediately, but response times vary. If your completion has been pending for a while, consider reaching out to the verifier directly.

Q: Can I complete the same opportunity multiple times?
Each opportunity can only be completed once per learner. If you want to repeat a similar activity, look for other relevant opportunities or speak to your administrator about creating a new one.

Q: What if my verifier is unavailable?
Contact your administrator. They may be able to verify the completion on behalf of the designated verifier or reassign verification.

Q: Can I see who verified my completion?
The verifier information is recorded in the system. Contact your administrator if you need to know who approved your completion.

Q: Why can't I mark an opportunity as complete?
Ensure you've added the opportunity first. You can only complete opportunities that are in your "My Opportunities" list with "Added" status.

Q: Will I be notified when my completion is verified?
Currently, learners don't receive automatic notifications when completions are verified. Check your "My Opportunities" view to see updated statuses.

• Finding and Adding Opportunities

• Verifying Opportunity Completions

• Creating an Opportunity

Last Reviewed: 02/12/2024