Anonymous Surveys

Overview

Anonymous Surveys allow you to collect honest, open feedback by removing all personally identifiable information from participant responses. This creates a safe space for users to share their views — without revealing who submitted the feedback.

Anonymous Surveys apply only to regular Surveys and ensure that:

• Email addresses, IP addresses, and metadata are removed

• Responses cannot be traced back to individuals

• Participants are clearly informed that the Survey is anonymous

Functionality Breakdown

What makes a Survey anonymous?

When a Survey is set to anonymous:

• All identifying information is stripped from responses, including email address, IP address, and metadata

• Participants see a clear label confirming anonymity

• Responses appear in reporting as "anonymous user"

• Individual responses cannot be downloaded

• The Survey does not appear in centralised reports (e.g. Activity log or Content log)

What remains identifiable?

The following Survey types cannot be made anonymous:

• 1-to-1 Surveys

• Fill out about someone else

• Learning Surveys

These formats will remain fully identifiable.

Irreversible once responses start

Once any responses are submitted, the anonymous setting becomes locked. You cannot revert the Survey to identifiable.

Pre-requisites

Before creating an anonymous Survey, ensure:

• The Survey type selected is Regular — only this type supports anonymity

• You have permission to create and manage Surveys

Required User Roles

To create and configure a Survey, you must have one of the following roles:

• Owner – Full access within their company

• Admin – Administrative access within their company

• Learning Designer – Can create and manage learning content

• Curator – Can create Surveys if they have the "Issue Surveys" permission override enabled

• Manager – Can create Surveys if Surveys are enabled for their company

Quick Start Guide

1. Create a new Survey

Navigate to Manage → Learning Content → Surveys in the sidebar navigation, then click + Add New and select Survey. Follow the standard creation process.

2. Select the Regular Survey type

Choose Regular as your Survey type and complete the Survey details.

💡 Only Regular Surveys can be made anonymous.

3. Choose to make the Survey anonymous

At the Recipients stage, you will see an option to mark the Survey as anonymous.

• Select the checkbox to remove all identifiable data

• Participants will automatically see a message confirming anonymity

Once the Survey has any responses, you cannot uncheck this option.

FAQs

Can I make other Survey types anonymous?
No. Only Regular Surveys support anonymity.

Will admins be able to see who responded?
No. All identifying data is removed. Even if an Admin uses Log in as, the system prevents viewing individual anonymous responses.

How do anonymous responses appear in reports?
Responses are shown as "anonymous user" and cannot be downloaded individually.

Can I see which teams and locations people answered from when viewing anonymous Survey attempts?
No. Anonymous Surveys do not reveal any user details, including team membership and location. All identifying information is stripped to protect respondent anonymity.

Troubleshooting