Surveys
Overview
Surveys in Learn Amp are a powerful way to gather feedback, track sentiment, and improve engagement across your organisation. Whether you're looking to evaluate an event, understand how employees feel about a Learnlist, or capture performance feedback, Surveys give you the tools to do so effectively.
This article offers a high-level overview of what Surveys are and how they work.
What are Surveys?
Surveys are a flexible feature in Learn Amp that allow Admins and Managers to ask questions and collect structured responses from users.
You can use Surveys to:
Gather feedback on content, events, processes, or performance
Issue question sets to individuals, teams, or the whole organisation
Use different question types to capture detailed insights
Review and analyse responses in-platform
Surveys can be assigned in a variety of ways, depending on your needs:
Regular Surveys for one-off or recurring company-wide feedback
Content Surveys linked to specific Learnlists or Channels
Observation Surveys designed for peer or manager-led feedback
Where to Find Surveys
You can access Surveys by navigating to Manage → Learning Content → Surveys in the sidebar navigation, where you can view, manage, and analyse all active and past Surveys.
To create a new Survey, use the + Add New menu and select Survey under the Assessment section.
Troubleshooting
Issue | Possible Cause | Solution |
|---|---|---|
I can't see the Surveys option | You may not have the right role or your company may not have Surveys enabled | Check your role with your Admin or confirm that Surveys are part of your package |
The wrong users received the Survey | Recipient settings may be incorrect | Double-check recipient settings during setup |
Survey responses aren't appearing | Survey may not be launched or users haven't submitted | Confirm the Survey has been launched and that users have submitted responses |