Volt Web Search (Open Beta)

Volt Web Search (Open Beta)

Volt Web Search (Open Beta) allows Volt to search the internet for up-to-date information to support content creation and answer questions. It's available to Admins and Owners with Volt enabled.


Overview

When creating or updating learning content, drawing on current web information can make a real difference. Volt Web Search makes this possible by allowing Volt to retrieve relevant, up-to-date results from the internet as part of a conversation.

You can also configure trusted domains to restrict web search to specific sources — useful if you want Volt to draw only from approved or authoritative websites.

This feature is currently in Open Beta. You can enable it from Company Settings → AI Features.


Functionality Breakdown

  • Searches the web for information relevant to your content creation requests

  • Returns results from public websites to inform Volt's responses

  • Supports trusted domain configuration — restrict searches to specific domains if required

  • Works alongside other Volt agents, such as Learnlist Creator or Quiz Creator, to enrich content


Pre-requisites

  • Volt must be enabled from Company Settings → AI Features

  • The Web Search agent toggle must be active on the AI Features settings page

Role Requirements

Action

Role Required

Action

Role Required

Enable or disable Web Search

Admin or Owner

Use Web Search in Volt

Admin or Owner

Configure trusted domains

Admin or Owner


Quick Start Guide

  1. From the sidebar, select Settings, then AI Features

  2. Ensure Volt AI Assistants is toggled on

  3. Enable the Web Search toggle

  4. Optionally, configure trusted domains to restrict web search to specific websites

  5. Open the Volt panel and start a conversation — for example, ask Volt "What are the latest trends in workplace wellbeing?" or "Create a quiz on GDPR using current guidance"


Configuring Trusted Domains

If you'd like Volt to only retrieve information from specific, approved websites, you can add trusted domains in the AI Features settings.

  1. From the sidebar, select Settings, then AI Features

  2. Find the Web Search section

  3. Add the domain names you'd like Volt to search (for example, gov.uk or yourcompany.com)

  4. Save your changes

💡 Trusted domains are useful if your organisation has specific content sources it considers authoritative, or if you need to ensure Volt doesn't draw from unverified sources.

⚠️ If trusted domains are configured but the relevant information isn't available on those domains, search quality may drop. If that happens, review your trusted domains list — you may need to broaden it.


FAQs

Q: Does Web Search run automatically or only when I ask?
Web Search is triggered by Volt when it determines that web information would improve the response. You can also explicitly ask Volt to search the web.

Q: Can I see which websites Volt retrieved information from?
Volt will indicate when it has used web search to inform a response. For full transparency details, see Security, Privacy and Transparency.

Q: What happens if I don't configure trusted domains?
Volt will search the open web. There are no default domain restrictions unless you configure them.


Troubleshooting

Issue

Likely Cause

What to Do

Issue

Likely Cause

What to Do

Volt isn't using web search

Agent may be disabled

Check Company Settings → AI Features and enable Web Search

Search results are from inappropriate sources

No trusted domains configured

Add trusted domains in the AI Features settings

Search returns no useful results

Trusted domains may be too restrictive

Review your trusted domain list or remove restrictions temporarily to test

Web Search toggle isn't visible

Volt is not enabled

Ensure Volt AI Assistants is toggled on first