Uploading Files with Volt (Open Beta)
File Upload (Open Beta) allows you to upload documents directly into a Volt conversation to use as source material for content creation. It's available to Admins and Owners with Volt enabled.
Overview
When creating learning content, you often have existing materials — a policy document, a presentation, a training guide — and you'd like to use them as the basis for new content. File Upload lets you bring these into Volt directly, so you can use them as the foundation for learnlists, quizzes, items, and more.
This feature is currently in Open Beta. You can enable it from Company Settings → AI Features.
Functionality Breakdown
Upload files directly into a Volt conversation
Supported file types: PDF, DOCX, PPTX
Uploaded files are used as source material for content creation agents — for example, to generate a quiz from a document or create an item based on a presentation
Files are used within the context of the conversation and are not permanently stored in your content library
Pre-requisites
Volt must be enabled from Company Settings → AI Features
The File Upload toggle must be active on the AI Features settings page
Files must be in PDF, DOCX, or PPTX format
Role Requirements
Action | Role Required |
|---|---|
Enable or disable File Upload | Admin or Owner |
Upload files in Volt | Admin or Owner |
Quick Start Guide
From the sidebar, select Settings, then AI Features
Ensure Volt AI Assistants is toggled on
Enable the File Upload toggle
Open the Volt panel from the sidebar
Use the file upload option in the Volt chat input to attach a file
Once uploaded, tell Volt what you'd like to do with it — for example, "Create a quiz based on this document" or "Summarise the key learning points from this presentation and create an item"
💡 You can combine File Upload with other agents. For example, upload a PDF and ask Volt to create a learnlist and a quiz from it in the same conversation.
FAQs
Q: Which file types are supported?
File Upload currently supports PDF, DOCX, and PPTX files.
Q: Are uploaded files stored on the platform?
Uploaded files are used within the context of your Volt conversation. They are not permanently added to your content library.
Q: Is there a file size limit?
There's no fixed file size limit, but for best results keep files concise and well-structured. Very large files may take longer to process — if you run into issues, try splitting the content into smaller sections.
Q: Can I upload multiple files in one conversation?
You can upload files one at a time within a conversation. If you need content from multiple sources, simply upload them in sequence.
Troubleshooting
Issue | Likely Cause | What to Do |
|---|---|---|
File upload option isn't appearing in Volt | File Upload may be disabled | Go to Company Settings → AI Features and enable the File Upload toggle |
Upload fails | File format may not be supported | Ensure your file is in PDF, DOCX, or PPTX format |
Volt doesn't seem to be using the uploaded file | The file may not have processed | Try uploading again and confirm the file appears in the conversation before asking Volt to use it |
Content created from the file isn't accurate | The source document may be complex or unstructured | Try using a more clearly structured document, or provide additional instructions to guide Volt |