Deleting an Exercise Submission

Deleting an Exercise Submission

Admins and Owners can permanently delete individual exercise submissions directly from the exercise logs. This is useful when a submission has been submitted in error, or when you need to remove incorrect or test data from your records.


What Deletion Removes

When you delete an exercise submission, the following is permanently removed:

  • The submission itself (the submitted document or response)

  • The submission record and any associated scoring

  • All notes and comments linked to that submission

⚠️ Deletion is permanent and cannot be undone. There is no way to recover a deleted submission once confirmed.


Role Requirements

Only the following roles can delete exercise submissions:

Role

Can Delete Submissions

Role

Can Delete Submissions

Owner

Yes

Admin

Yes

Learning Designer

No

Curator

No

Reporter

No

Learner

No


How to Delete an Exercise Submission

  1. Navigate to Exercises in the sidebar.

  2. Open the exercise whose submission you want to delete.

  3. Go to the exercise log for that exercise (the submissions table).

  4. Find the submission you want to remove. If the learner has multiple attempts, expand their row to view all attempts and locate the specific one.

  5. Click the actions menu (⋮) on the right-hand side of the submission row.

  6. Select Delete submission from the dropdown.

  7. A confirmation modal will appear. Review the details carefully — the modal will show the exercise name and the learner's name to confirm you have the correct submission.

  8. Click Delete submission to confirm.

💡 You can also delete submissions from the Score Exercises view and from a learner's individual exercise submission history — the same actions menu appears in all these locations.


After Deletion

If the deletion is successful, you will see a notification confirming the submission has been deleted, and the submissions list will refresh automatically.

If the deletion fails, you will see an error notification. This can occasionally happen due to a temporary issue — wait a moment and try again. If the problem persists, contact support.


Impact on Completion Status

⚠️ Deleting a submission does not automatically recalculate a learner's completion status. If the submission you delete was the learner's only submission for that exercise, their completion status may still show as completed even though no submission exists. If completion status accuracy is important, review the learner's overall record after deletion and update their completion status manually if needed.


Audit Trail

All submission deletions are recorded in the audit trail. The audit log entry captures:

  • The name of the exercise

  • The name of the learner whose submission was deleted

  • The name of the person who performed the deletion

  • The date, time, and IP address of the action

This gives you a clear record of who deleted what and when, which is useful for compliance and accountability purposes.


FAQs

Can I recover a deleted submission?
No. Deletion is permanent. Once a submission is deleted, it cannot be restored. Always double-check the confirmation modal before proceeding.

Will the learner be notified when their submission is deleted?
No. Learners are not automatically notified when an Admin or Owner deletes their submission. If you need to communicate this to the learner, you will need to do so separately.

Can I delete a submission if the learner has already been scored?
Yes. Deleting the submission will also remove the associated scoring. However, as noted above, the learner's completion status will not be automatically updated.

Can Learning Designers delete submissions?
No. Only Admins and Owners have permission to delete exercise submissions.

Does deleting a submission affect exports?
Yes. Deleted submissions will no longer appear in any exported exercise submission data.


Troubleshooting

Issue

Possible Cause

Suggested Action

Issue

Possible Cause

Suggested Action

The actions menu does not show a "Delete submission" option

Your role does not have permission to delete submissions

Check you are logged in as an Admin or Owner

The deletion failed with an error message

A temporary platform issue

Wait a moment and try again; contact support if it persists

The learner still shows as "completed" after deletion

Completion status is not recalculated automatically on deletion

Review the learner's record manually and update as needed

The submission is not visible in the log

The submission may have already been deleted

Check the audit trail to confirm whether a deletion was logged