Company Settings Overview
Overview
Company Settings allow you to configure the platform to better suit your organisation's needs. They contain options for branding, permissions, user data management, and data transfers.
Accessing Company Settings
To access Company Settings, click on your user profile icon and select Company Settings.
💡 Note: You need an Admin or Owner system role to access Company Settings.
Settings Categories
Company Settings are organised into the following areas:
Category | What You Can Configure |
|---|---|
Company Branding | Logos, banners, colours, email design, invitation emails, team branding |
Dashboards | Dashboard configuration and defaults |
Language & Locations | Platform language and regional settings |
Content | Q&A, reviews, and discussion settings |
Skills | Skills framework configuration |
People | Manager permissions, user profile editing, bulk user operations |
CPD | CPD tracking in hours or points |
Objectives | Preset dates, custom units, email reminders |
1-to-1s | Visibility options for one-to-one meetings |
Security | Session timeout settings |
Imports | User import configuration |
API & sFTP | API access and sFTP data transfers |
Site Setup | Custom terms, Google Analytics |
Manager Permissions
In Company Settings > People > Managers permissions, you can configure what managers (who don't have Admin roles) can do:
Permission | Description |
|---|---|
Add, edit and assign surveys/assessments | Create and manage surveys and assessments for direct reports |
View survey/assessment responses | Access responses submitted by direct reports |
Set tasks for direct reports | Create and assign tasks to directly managed users |
Set tasks for all managed users | Extend task-setting to sub-managed users (indirect reports) |
View reports | Access people log and content log for direct reports |
Mark content as complete | Manually complete content on behalf of direct reports |
Create dashboards | Build and customise dashboards |
💡 Note: "Direct reports" and "managed users" refer to users managed through Override Management.
User Profile Permissions
In Company Settings > People > General, you can allow users to:
Edit their key details (name, email, job title)
Edit their expertise
Bulk User Deactivation
In Company Settings > People > Bulk deactivate, you can deactivate multiple users at once:
Step 1: Upload CSV
Upload a CSV file containing users to deactivate (download the template for the correct format).
Step 2: Review
Check how CSV data maps to Learn Amp fields and review any unmatched columns.
Step 3: Settings
Confirm deactivation and review system actions for tasks, assessments, 1-to-1s, and user records.
CPD Tracking
In Company Settings > CPD, choose whether CPD points are tracked in Hours or Points.
Session Timeout
In Company Settings > Security, you can:
Enable no-activity timeout
Set a custom timeout period (default is 7 days if enabled)
Automatically log out idle users
Site Setup
Custom Terms
In Company Settings > Site setup > Custom terms:
Customise Privacy Policy and Terms and Conditions messages
Enable company T&Cs and Privacy Policy
Add custom links users must accept
Set your preferred business name
Google Analytics
In Company Settings > Site setup > Google Analytics:
Add your Google Analytics UA code or GA4 code
Enable analytics tracking on your Learn Amp site
Pre-requisites
Required User Roles
Action | Required Role |
|---|---|
Access Company Settings | Admin, Owner |
Modify Company Settings | Admin, Owner |
Bulk deactivate users | Admin, Owner |
FAQs
Q: Who can access Company Settings?
Only users with Admin or Owner system roles can access Company Settings.
Q: What happens to a user's data when they're bulk deactivated?
Their tasks, assessments, 1-to-1s, completions, and other records are handled according to the system's deactivation policies. You'll see a summary during the deactivation process.
Troubleshooting
Issue | Solution |
|---|---|
Can't see Company Settings | Verify you have Admin or Owner role |
CSV upload failing | Ensure your file matches the template format |
Manager permissions not working | Check the specific permission is enabled in settings |