Learning Taxonomy

Learning Taxonomy

Overview

Learning Taxonomy in Learn Amp helps you organise content into Topics and Topic Categories, making it easier for employees to discover relevant learning. Instead of overwhelming users with a sea of content, Topics provide a clear starting point for their development journey.

When employees search for content, they see Topic tiles that guide them toward what's available—without needing to know exactly what to search for. And when your Topics align with your organisation's skills framework, employees gain a clearer direction for their growth.


Functionality Breakdown

Learning Taxonomy works through two key components:

Topics

Topics are specific subjects or skills (e.g., "Agile", "Communication", "Data Analysis"). They:

  • Appear as tiles on the Search page

  • Help employees find content by category rather than keyword

  • Can be aligned with your organisation's skills framework

  • Are automatically assigned to Learnlists and Channels based on their child content

Topic Categories

Topic Categories are broader groupings that contain related Topics (e.g., "Leadership" might contain "Coaching", "Delegation", "Strategic Thinking"). They:

  • Provide high-level organisation for Topics

  • Appear as section headers on the Search page

  • Can be customised with different tile colours

  • Can be featured or hidden from the Search page

How Content Appears

Content appears under Topics based on direct assignment:

  • Items and Events: Appear when directly tagged with the relevant Topic

  • Learnlists and Channels: Appear when their child Items or Events have the relevant Topic assigned

💡 Tip: Topics and Topic Categories only appear to users if they have visibility of at least one piece of associated content.


Pre-requisites

To use Learning Taxonomy effectively, you'll need:

  • Access to Company Settings (for managing Topics)

  • Content to associate with Topics (Items, Events, Learnlists, or Channels)

Role Requirements

Action

Roles Required

Action

Roles Required

View Topics

Owner, Admin, Learning Designer, Curator, Reporter

Create/Edit Topics

Owner, Admin

Delete Topics

Owner, Admin

Manage Topic Categories

Owner, Admin


Quick Start Guide

Accessing Learning Taxonomy

  1. Click Settings in the sidebar

  2. Select Company Settings

  3. Navigate to Learning TaxonomyManage Topics

Setting Up Topics

If you have an existing skills framework:

  1. Review Learn Amp's default taxonomy (around 2000 Topics in 50 Categories)

  2. Map your framework to existing Topics where possible

  3. Add any missing Topics specific to your organisation

  4. Disable any Topics that aren't relevant

If you're starting fresh:

  1. Use Learn Amp's default taxonomy as your starting point

  2. Customise it to suit your organisation's needs

  3. Consider aligning Topics with desirable skills for clearer employee development paths

Adding Topics to Content

When creating or editing an Item:

  1. Find the Topics field in the Categorisation section

  2. Search for and select relevant Topics

  3. Topic Categories are assigned automatically based on the Topic relationships

💡 Tip: For bulk updates, use SettingsCompany SettingsImportsItems Import to add Topics to multiple Items at once via CSV.

Customising Topic Categories

  1. Go to SettingsCompany SettingsLearning Taxonomy

  2. Click the three dots menu next to a Topic Category

  3. Select Edit

  4. Choose a custom tile colour (available for custom Topic Categories only)

  5. Toggle Feature on Search page to control visibility


FAQs

Q: How long do Topics take to appear on the Search page?
A: Topics and Topic Categories can take up to 10 minutes to appear after being created or updated.

Q: Why isn't my Topic showing on the Search page?
A: Topics only appear if there's visible content associated with them. Check that you have content tagged with that Topic and that it's visible to the user in question.

Q: Can I customise Topic Category colours?
A: Yes, for custom Topic Categories you create. Learn Amp's default Topic Category colours cannot currently be customised—let us know if this is important to you.

Q: Can I disable Topics I don't need?
A: Yes! Go to SettingsCompany SettingsLearning Taxonomy and disable any Topics you don't want to use. If all Topics within a Category are disabled, that Category will also be hidden.

Q: Can Topic Categories be disabled directly?
A: Not directly—but disabling all Topics within a Category will hide it from the Search page.

Q: Can I add Topics to library content from content partners?
A: Yes! When editing library content, you can associate it with Topics from the Categorisation section.

Q: How do Learnlists and Channels appear under Topics?
A: Learnlists and Channels inherit Topics from their child Items and Events. They must have at least one child with the relevant Topic before appearing in search results for that Topic.

Q: How long does it take for Learnlist/Channel Topic changes to update?
A: When a child Item's Topics are updated, the parent Learnlist or Channel can take up to 10 minutes to re-index. The child content updates almost immediately.

Q: Can I ask learners to select Topics during onboarding?
A: If you have the Skills Module enabled, you can ask learners to select Skills (which can align with Topics) during onboarding.


Troubleshooting

Issue

Solution

Issue

Solution

Topic not appearing on Search page

Check that content is associated with the Topic and visible to the user. Wait up to 10 minutes for indexing.

Topic Category not showing

Ensure at least one Topic within the Category has visible content. Check the "Feature on Search page" setting.

Can't customise Category colour

Only custom Topic Categories support colour customisation. Default Categories cannot be changed.

Bulk import not working

Ensure Topics in your CSV match existing Topic names exactly. Topics are case-sensitive.

Learnlist not appearing under Topic

Verify child Items have the Topic assigned. Allow up to 10 minutes for re-indexing.

Can't disable Topic Category

Disable all Topics within the Category instead—the Category will then be hidden automatically.


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