Channels Import with sFTP

Overview

If you have content libraries to migrate to Learn Amp, you can use the Channels Import to create them in bulk. Channels are collections of Learnlists, Items, and other content that can be assigned to groups of learners.

What You Can Do

Create multiple Channels at once
Add existing Items, Learnlists, quizzes, events, and surveys to Channels
Set completion types and structure
Add tags and descriptions
Configure content ordering

Import Process

Ensure sFTP is configured – Even though the CSV is uploaded via Learn Amp, an sFTP connection is required
Upload images via sFTP (optional) – Transfer thumbnail images to your sFTP folder
Import CSV via Learn Amp – Navigate to Settings → Company Settings → Imports → Channels and upload your CSV

CSV File Format

Required Fields

Field	Description

Field	Description
`Title`	Name of the Channel
`Completion`	How completion is calculated: `dynamic` or `absolute`
`Structure`	Content structure: `ordered`, `locked`, or `locked until tasked`

Optional Fields

Field	Description

Field	Description
`Source Type`	Identifier for content origin
`Source ID`	Unique ID from source system
`Image File Name`	Filename for thumbnail (upload to sFTP first)
`Image File URL`	Public URL for thumbnail image
`Tags`	Comma-separated list of tags
`Item Title`	Title of content to add to Channel
`Item Type`	Type of content: `Item`, `Learnlist`, `Quiz`, `Event`, or `Survey`

Completion Types

Type	Description

Type	Description
`dynamic`	Completion percentage calculated from completed content
`absolute`	Learner must complete all required content to complete

Structure Types

Type	Description

Type	Description
`ordered`	Content is numbered but learners can skip ahead
`locked`	Content must be completed in sequence
`locked until tasked`	Content is locked until assigned as a task

Adding Content to Channels

To add existing content to a Channel during import:

Content must already exist in Learn Amp
Use the exact Item Title as it appears in Learn Amp (case-sensitive)
Specify the Item Type (Item, Learnlist, Quiz, Event, or Survey)

Recommended import order:

Items Import
Learnlists Import
Channels Import

Known Limitations

Limitation	Details

Limitation	Details
Cannot schedule	Channels imports are run manually via Learn Amp
Content must exist first	Items/Learnlists must be created before adding to Channels
Images via sFTP only	Thumbnail images must be uploaded to sFTP (or use public URL)
Activity imports	Activity must be imported at Item level for Channel completion to calculate correctly

Pre-requisites

Role Requirements

Only users with the Owner role can run Channels imports.

Before You Start

sFTP connection must be configured
Items and Learnlists must exist before referencing them
Image files must be uploaded to sFTP before importing the CSV

FAQs

Q: Can I create Channels without adding content?
Yes—leave the Item Title and Item Type columns empty. Add content manually or via a later import.

Q: What's the difference between Channels and Learnlists?
Learnlists are courses (structured sequences of items). Channels are libraries that can contain multiple Learnlists and Items, often used for topic areas or departments.

Q: Can I add the same content to multiple Channels?
Yes—Items and Learnlists can belong to multiple Channels.

Q: How do I add multiple items to one Channel?
Create multiple rows with the same Channel details but different Item Title/Type values.