Zapier Integration

Zapier Integration

Overview

Zapier is a powerful automation tool that connects Learn Amp with thousands of other applications you use every day. By setting up automated workflows (called "Zaps"), you can streamline repetitive tasks and keep your systems in sync—without any coding required.

Whether you want to automatically create Learn Amp users when new contacts appear in your CRM, or notify your team when someone enrols in an event, Zapier makes it simple to build these connections.


Functionality Breakdown

Zapier Actions

Actions allow external applications to trigger changes within Learn Amp:

  • User creation – Create a new Learn Amp user automatically from an external application

  • Team creation – Create a new team in Learn Amp automatically from an external application

  • Add user to team – Add a user to a team within Learn Amp automatically from an external application

  • Enrol users into Events – Enrol users into event sessions on Learn Amp automatically from an external application

Zapier Triggers

Triggers allow Learn Amp events to initiate actions in your other applications:

  • User creation notification – Send details of newly added users within Learn Amp to other systems, such as email distribution lists or CRM tools

  • Content added notifications – Send details of newly added items, learnlists, and channels within Learn Amp to other systems

  • Event enrolment notification – Send details of event enrolments within Learn Amp to other systems automatically

How the Platforms Connect

Zapier connects to Learn Amp via our API. Platform owners can retrieve API credentials from Company Settings in Learn Amp. For full API documentation, visit developers.learnamp.com.


Pre-requisites

To set up the Zapier integration, you'll need:

  • A Zapier account (free or paid)

  • Owner access to your Learn Amp platform

  • Your Learn Amp API credentials (available in Company Settings > API & sFTP)

Required User Roles

Action

Required Role

Action

Required Role

Retrieve API credentials

Owner

Configure Zapier connection

Owner


Known Limitations

  • Custom fields: The Zapier integration does not support Custom Fields on user-related Zaps

  • Account connection: Each app you connect to Zapier requires its own authentication setup. See the Zapier Help Centre for guidance


FAQs

Q: Who can set up the Zapier integration?
Only platform Owners can retrieve the API credentials needed to connect Learn Amp to Zapier.

Q: Does Zapier support all Learn Amp fields?
No—Custom Fields are not currently supported on user-related Zaps.

Q: How do I connect my other apps to Zapier?
Each app needs to be connected individually within Zapier. This grants Zapier secure access to read and write data. See the Zapier Help Centre for detailed guidance.

Q: Where can I find my API credentials?
Log in as the platform Owner, navigate to your profile icon > Company Settings > API & sFTP. Here you can activate API access and view your ClientID and Secret.

Q: Can I use Zapier with other Learn Amp integrations?
Yes! Zapier works alongside other integrations like HubSpot, Mailchimp, and Microsoft Excel through the same connection mechanism.


Troubleshooting

Issue

Solution

Issue

Solution

Can't find API credentials

Ensure you're logged in as the platform Owner. Navigate to Company Settings > API & sFTP.

Zap not triggering

Verify your Learn Amp connection is active in Zapier and check trigger conditions are correctly configured.

User not created in Learn Amp

Check that all required fields are mapped correctly and the email address isn't already in use.

Custom field data missing

Custom Fields are not supported in Zapier—this data won't sync automatically.

Authentication error

Regenerate your API credentials in Learn Amp and update them in Zapier.


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