Task: Adding a New Task
Learn how to assign Tasks in Learn Amp—either manually or dynamically—to individuals, teams, or groups, with full control over deadlines, automation, and visibility.
Tasks act as a structured “to-do” layer over your learning content. They ensure users complete key Activities like Items, Quizzes, or Learnlists—and enable you to track completion, enforce deadlines, and manage compliance training.
Core Features & Permissions
What does this feature do?
Tasks allow Admins to:
Assign any Activity (e.g. Item, Quiz, Survey) to users
Track who has completed the assigned content
Add personal messages to explain the context
Automate Task assignment using dynamic options
Set due dates and issue recurring Tasks
Who can use it?
Admins and Managers with the relevant permissions
Pre-requisites
You must have permission to assign Tasks
Activities must exist in the platform before they can be assigned
Users, Groups, or Teams must be pre-configured
Dynamic Task options require you to define automation rules when creating the Task
Quick-Start Guide (Standard Tasks)
Step 1: Add a New Task
Click the + icon in the top navigation bar.
Select ‘Add Task’ from the menu.
Step 2: Choose the Activity
Select the Activity you want learners to complete. Supported types include:
Item
Learnlist
Quiz
Survey
Channel
Event
A Task is only marked ‘Complete’ once the assigned Activity is completed. Learn Amp checks for a direct match.
Step 3: Assign the Task
You can assign the Task to:
Individuals – Select one or more users
Teams – Assign based on team membership (e.g. Marketing)
Groups – Custom groupings (e.g. ‘New joiners’)
Company – Everyone in the organisation
Advanced Groupings – Saved filters or dynamic rules
Dynamic Task Settings
Dynamic Tasks let you automate the scheduling of Task assignments based on membership changes. For example, if new employees join a team after a Task is created, the system can automatically assign them the relevant training.
This is ideal for:
Onboarding workflows
Compliance training
Evergreen learning programmes
Assigning to:
You can choose from:
Current and New Members
Assigned to existing users immediately
Automatically assigned to future users when they join the group/team/company
New users will have their own dynamic deadlines
Current Members Only
Only assigned to users who are already members at the time of Task creation
New joiners will not be assigned this Task
New Members Only
Task is only assigned to users who join after the Task is created
Current members are not included
Who Are Current and New Members?
Dynamic assignment rules apply differently based on user status. Here's how it works across Teams, Groups, and the Company:
Assignment Scope | Current Members | New Members |
|---|---|---|
Team | All current team members (regardless of login status at time of Task creation). | Newly added users to the team (new or existing). • Task issued upon login (or X days from this, per ‘Set From’) for new users. • For active users, assigned immediately (or as per ‘Set From’). |
Group | All current group members (regardless of login status). | Same logic as Team. Task issues on login or immediately, depending on user type and ‘Set From’. |
Company | All platform users at time of Task creation. | All new users created after Task setup. Assigned upon first login or X days from it. |
Step 4: Configure Task Options
Choose task-specific behaviours:
Reassign on repeat – Check this box if you want users to repeat the Task, even if they’ve completed the content previously.
If unchecked, users who’ve already completed the content will have the Task marked as completed automatically.
Step 5: Set Dates and Recurrence
Configure when and how often the Task is set:
Set from – When the Task should become active
Complete by – The deadline for users to complete the Task
Repeats – Define the deadline for future Task cycles
Re-issue Task – Automate re-assignment (e.g. quarterly compliance tasks)
Important:
First deadline applies only to current users
For new joiners, use the dynamic ‘Set from’ and ‘Complete by’ options
If you choose a specific ‘Set from’ date, no Tasks will be created for joiners after that date
Dynamic Recurrence Based on Last Completion Date
This feature allows Tasks to repeat based on each user’s last completion date, rather than a fixed calendar deadline. It ensures personalised scheduling and helps keep learners consistently up to date.
How It Works
You can now choose from two recurrence options:
Fixed Rule—Tasks repeat on the same date for all users (e.g. every 31st December).
Dynamic Rule—Tasks recur based on when each user last completed the content.
Example Scenario:
Scenario:
A company sets an annual GDPR training task with a deadline of 31st December and a 30-day task window.
Employee #1 completes the task on 1st October
Employee #2 completes it on 15th December
With fixed recurrence:
Both would get the next task for 31st December next year.
With dynamic recurrence:
Employee #1 will receive their next task with a deadline of 1st October next year.
Employee #2 will receive theirs on 15th December next year.
Setting It Up
Step 1: Enable Dynamic Recurrence
Create a recurring Task and proceed to Step 4 (Recurrence Rules)
Select "Dynamic (last content completion date)"
Step 2: Define the Interval
Choose a preset interval (e.g. 12 months) or set a custom interval using:
Days
Weeks
Months
Example:
6 months + 2 weeks + 3 days = Recurrence 6 months, 2 weeks, and 3 days after last completion
Step 3: Configure Additional Settings
Re-issue X days before deadline (e.g. 90 days)
Recur only once (Optional)
Start from last content completion date (Optional)
💡 If enabled, recurrence starts from a user's most recent content completion. If disabled, it uses the default deadline from Step 3.
❓ FAQs
Q: Can I switch between fixed and dynamic recurrence?
No. You must create a new task if you want to change the recurrence type.
Q: Does this affect existing recurring tasks?
No. Only newly created tasks support this setting.
Q: Can I remap existing tasks to use dynamic recurrence?
See our support article on remapping processes.
Q: What if a user completes the content again as a refresher?
The recurrence schedule will shift to the most recent completion date.
Example:
Task set to recur annually
User completes it on 1 Jan 2025 → Next due: 1 Jan 2026
User does a refresher on 6 Jun 2025 → New due: 6 Jun 2026
Save the Task
Once your Task settings are finalised, click ‘Save Task’ to assign it.
Why Use Tasks?
✅ Enforce deadlines for key learning content
✅ Track individual and group-level completion
✅ Ideal for compliance, onboarding, and role-specific training
✅ Automate recurring or evergreen assignments
✅ Follow up via reporting tools
Frequently Asked Questions (FAQs)
🛠 Troubleshooting
Issue | Solution |
Task not appearing for user | Ensure the user is in the assigned group or meets the dynamic criteria |
Task marked incomplete despite user viewing content | The user must fully complete the Activity—not just open it |
Task email not received | Confirm email notifications are enabled for that user |
Tasks not assigning to new joiners | Check dynamic rules and ‘Set from’ dates are correctly configured |
Content already completed, Task shows as complete | This is expected behaviour if “Require repeat completion” is unchecked |
🗓 Last Reviewed: 9 October 2025
📦 Package: Core