Q&A: What do I do if I keep receiving a 'refused to connect' error when trying to play embedded content on the site?

Question: Q&A: What do I do if I keep receiving a 'refused to connect' error when trying to play embedded content on the site?

Answer: This seems as though there may be a firewall that isn’t permitting access to [yoursubdomain].learnamp.com. There are a few things to check:

• Is [yoursubdomain].learnamp.com whitelisted in your firewall?

• Do you have any sort of firewall rule that blocks the asset?

• If you use Adblock, it is possible that this and similar add-ons might be blocking a pop-up, preventing you from accessing content.