Using "Locked Until Tasked" Settings

Using "Locked Until Tasked" Settings

Overview

The "Locked until tasked" setting provides an additional layer of access control for your content. When enabled, users cannot access the content—even if they find it through search—until it has been explicitly assigned to them as a Task.

This is particularly useful for compliance training, certification programmes, or any content where you need to ensure controlled, tracked access.


Functionality Breakdown

How "Locked Until Tasked" Works

When you enable "Locked until tasked" on a Learnlist or Channel:

  • The content becomes invisible to users who haven't been assigned it

  • Users cannot access it through search results

  • Direct links to the content will show an access restriction message

  • Only after the content is assigned as a Task does it become accessible

What Gets Locked

Content Type

Behaviour When Locked

Content Type

Behaviour When Locked

Learnlist

The entire Learnlist and all Items within it are inaccessible until assigned

Channel

The Channel and all content within it (Learnlists and Items) are inaccessible until assigned

Individual Items

Items inside a locked container inherit the lock, regardless of their own visibility settings

Difference from "Only Visible When Assigned"

Setting

"Only Visible When Assigned"

"Locked Until Tasked"

Setting

"Only Visible When Assigned"

"Locked Until Tasked"

Content in search

Not visible

Not visible

Direct link access

May be accessible

Blocked until assigned

Applies to

Items and Learnlists

Learnlists and Channels

Strictness

Moderate

Strict

"Locked until tasked" is the stricter option—it ensures no access is possible until formal assignment.


Pre-requisites

Before configuring "Locked until tasked" settings, ensure you have:

  • Edit access to the Learnlist or Channel

  • A clear understanding of who needs to access the content

  • A plan for assigning the content via Tasks

Role Requirements

Action

Roles Required

Action

Roles Required

Enable "Locked until tasked"

Owner, Admin, Learning Designer, Curator

Assign locked content as Task

Owner, Admin, Learning Designer, Curator

View locked content (admin preview)

Owner, Admin, Learning Designer, Curator


Quick Start Guide

Enabling "Locked Until Tasked" on a Learnlist

  1. From the sidebar, select ManageLearnlists

  2. Find your Learnlist and click to edit, or create a new one

  3. Look for the Access or Visibility settings section

  4. Enable the Locked until tasked toggle

  5. Save your changes

The Learnlist will now only be accessible to users who have been assigned it as a Task.

Enabling "Locked Until Tasked" on a Channel

  1. From the sidebar, select ManageChannels

  2. Find your Channel and click to edit, or create a new one

  3. Look for the Structure settings section

  4. Select Locked until tasked from the structure options

  5. Save your changes

All content within the Channel will now be inaccessible until the Channel is assigned.

Assigning Locked Content

  1. Navigate to the locked Learnlist or Channel

  2. Click Add Task or the Task button

  3. Select the users, Teams, or Groups to assign

  4. Set a deadline

  5. Configure notifications

  6. Save the Task

Once assigned, users will be able to access the content and it will appear in their To Do areas.

💡 Tip: For Channels, once a user completes all items in a locked-until-tasked Channel, they retain access. The lock only prevents initial access—it doesn't hide completed content.


FAQs

Q: Can I use "Locked until tasked" for individual Items?
No. This setting is only available for Learnlists and Channels. For individual Items, use the "Only visible when assigned" visibility setting instead.

Q: If a Channel is locked, can users access Items inside it that have "Everyone" visibility?
No. When a Channel is locked until tasked, all content within it is inaccessible regardless of individual visibility settings. The Channel-level lock takes precedence.

Q: What happens if I unlock content that was previously locked?
Users will be able to access the content according to its visibility settings. Any existing Tasks remain in place, but the content becomes accessible to others based on visibility.

Q: Can managers or Admins see locked content?
Yes. Users with Admin, Owner, Learning Designer, or Curator roles can still view and manage locked content. The lock only applies to standard learners.

Q: How do I know if content is locked?
When editing the content, check the Structure or Access settings for the "Locked until tasked" option. In content listings, locked content may display a padlock indicator.

Q: What's the difference between "Locked" and "Locked until tasked" structure on Channels?

  • Locked: Items must be completed in sequential order, but users can access the Channel if it's visible to them

  • Locked until tasked: Users cannot access the Channel at all until it's assigned as a Task


Troubleshooting

Issue

Solution

Issue

Solution

User can't access content even after being assigned

Verify the Task was saved successfully. Check the user is in the assigned group or Team. Ensure the deadline hasn't passed.

Locked content appearing in search

Confirm the "Locked until tasked" setting is enabled and saved. Clear the platform cache if the issue persists.

Items inside locked Channel are accessible

Check that the lock is on the Channel level, not just the individual Learnlist. Verify the Channel settings.

Can't find the "Locked until tasked" option

This feature is available on Learnlists (in Access settings) and Channels (in Structure settings). It's not available for individual Items.


Last Reviewed: 27/11/2025