Integration Summary
Our integration with Hi Bob creates a connection between the two platforms that automatically syncs user information stored in Hi Bob to Learn Amp. This eliminates the need to import or regularly maintain user information in Learn Amp.
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Main Features
By connecting your Hi Bob account to Learn Amp:
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What user Information can be synced from Hi Bob to Learn Amp
Our ‘Out of the box’ integration with Hi Bob is able to map information from a number of predefined standard mappable fields which have been detailed in the table below:
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Is it possible to bring different or additional user data from Hi Bob in to Learn Amp
Yes, It is possible to sync additional or different data points from Hi Bob in to learn Amp.
Examples:
For example, You may decide that it would be useful to map data from your sub department field in Hi Bob into Learn Amp’s Primary_team rather than using the standard Department field.
You may want to map across data stored in your Level or Mentor Field in Hi Bob to a new Custom Field in Learn Amp to prescribe training based on these variable.
Please Note: These requests will be handled by your Implementation Coach and will require custom development work to be undertaken by our technical team. The time taken to complete this work will is chargeable or can be deducted from your Implementation budget at your Coaches' discretion.
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What permissions/scope does learn amp require you to grant access to
Known limitations
FAQ’s
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Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, Hi Bob should send the updated information over to Learn Amp. This may not happen instantly so allow some time for the change to become visible in Learn Amp . Should the updated Information still not appear in Learn Amp, press the ‘Import all from Hi Bob’ button on the Hi Bob integration page within your Learn Amp account. |
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You should always create new users or update existing users information in Hi Bob, not In Learn Amp. Newly created or updated user information in Hi Bob will automatically be synced to Hi Bob. |
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Learn Amp does not automatically sync with Hi Bob on a daily basis. After the initial sync where all users are moved into Learn Amp for the first time, Hi Bob will will sync information when when event subscription webhooks are triggers. For example, If a new user is created, or a user’s job title changes. |
What permissions/scope does learn amp require you to grant access to
Known limitations to the specific integration
What alternatives they could consider (links to page on SFTP)
How to set the integration up (link to set up flow page)
Frequently asked questions