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This guide illustrates the steps needed to provide you with access to the Data Lake.

Step 1: Gather the Required Information

Ensure you have the following details prepared:

  1. Your Subdomain: The subdomain associated with your company in our system.

  2. Your IP Address: Access to the Data Lake is restricted to whitelisted IPs. Provide all the IP addresses that will be used to access the Data lake by all users that will be authorized to do so in your organization.

  3. Point of Contact: Identify the primary contact person at your organization for this request. This person will receive secure credentials for access.

Step 2: Submit Your Request

To request access:

  1. Create a Support question in our customer portal.

  2. Include the following in your request:

    • Your company subdomain.

    • The IP addresses to whitelist.

    • The name and email of the primary contact person.

Step 3: Access Provisioning

Once your request is received:

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Note: The credentials will be stored securely in our system, but ensure you save them securely for your use.

Step 5: Test Access

After receiving your credentials:

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