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Possible reasons as to why your upload failed.

If you try to upload an item, you may occasionally run into a difficulty and find that your upload your upload has failed

This article will suggest some possible reasons for this.

File types:

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  • We accept all the most common file types.

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  • However, for security

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  • reasons we block executable files.

 

File names:

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  • File names can cause an issue.

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  • Sometimes file names which include symbols such as '&' and '!' can cause the upload to fail.

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  • Please bear with us, as we are looking to fix this issue. 

 

Files that are very large:

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  • Sometimes, a file upload will time out because the file is too large or because the internet speed is too slow.

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  • If you have a slow internet connection or are uploading a very large file, please try to compress the file to see if this helps.

Problems with SCORM files:

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  • The most common issue with SCORM uploads is that the file is missing an X manifest file.

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  • We also recommend contacting the creator of the SCORM file in question, as there can sometimes be issues in the creation process as well.

 

For other issues:

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  • If your issues persist in spite of our suggestions, please get in touch at support@learnamp.com.

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  • We will do our best to find the root cause of the problem and solve any issues.