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Information that can be synced

Our ‘Out of the box’ integration with HiBob is able to map information from a number of predefined standard mappable fields which have been detailed in the table below:

Field in HiBob

Maps to field in Learn Amp 

id

id

Display Name

full_name

First Name

first_name

Surname

last_name

Email

email

Title

job_title

Site

location

Department

Primary_team

Start Date

hire_date

Termination date

leave_date

Manager

Override_manager

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Syncing Additional Information

Yes, It is possible to sync additional or different data points from HiBob in to learn Amp. For example, You may decide that it would be useful to map data from your sub department field in HiBob into Learn Amp’s Primary_team rather than using the standard Department field.

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titleI have updated a user's information in HiBob Bob but the changes have not been reflected in Learn Amp?

Providing you have all of the webhooks event subscriptions enabled as per the integration set up instructions, HiBob Bob should send the updated information over to Learn Amp. This may not happen instantly so allow some time for the change to become visible in Learn Amp. Should the updated Information still not appear in Learn Amp, press the ‘Import all from HiBob’ Bob’ button on the HiBob Bob integration page within your Learn Amp account.

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titleShould I update HiBob Bob or Learn Amp if a users information changes?

You should always create new users or update existing users information in HiBobBob, not In Learn Amp. Newly created or updated user information in HiBob Bob will automatically be synced to HiBobBob.

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titleHow often does Learn Amp sync with Hi Bob?

Learn Amp does not automatically sync with HiBob Bob on a daily basis. After the initial sync where all users are moved into Learn Amp for the first time, HiBob Bob will will sync information when an event subscription webhook is triggered. For example, If a new user is created, or a user’s job title changes.

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titleDoes the HiBob Integration sync team managers

The Integration does not have the ability sync Team/Department managers in to Learn Amp. However, Team managers can be configured within Learn Amp to work in conjunction with Override Managers. Your Implementation Coach can provide further details on this.

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titleCan we integrate with 2 instances of HiBob?

You can integrate one Bob platform with one Learn Amp platform. If you happen to have multiple Bob platforms, we recommend connecting them to separate instances of Learn Amp, a setup that is fully supported through the multi-account structure.