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Creating a Service User
Once you have logged in to your Hibob account here. You will be met with your home page. Navigate to the settings at the bottom left-hand corner.
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You can now select ‘done’ and navigate back to the settings page.
Setting Permissions
You should now go to the account tab and select permission groups.
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You will then see all your current permission groups - you can add a service user (Learn Amp) to an existing permission group, however, we recommend that you create a new permission group exclusive to Learn Amp.
1. Creating a group
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Have you already created the Service User group before? If you have created your group, you should jump to step 2 and edit the existing group to make sure that it captures all the correct permissions. |
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Here is where we add Learn Amp as a Service User, under service users toggle on the recently created service user (Learn Amp) and hit ‘Apply’.
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2. Setting or updating Access rights
You should now have been taken to the “People’s data” tab and the “Access rights” section.
If you’re not redirected automatically, or need to edit the group, go to System setting → Account → Permission Groups → Click on the group → People’s data).
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If you already created the group, proceed with the following steps to edit the Access rights for the existing group. |
Follow the below steps to set the correct permissions:
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Click ‘Edit’
A pop-up window will appear, prompting you to select conditions.
Ensure to add the condition: “Lifecycle status” → “Equals” → Check all the available options and click “Apply”.
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Why do we need to select all available options? |
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This is what the page should look like. Click “Apply” to save the changes.
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3. Update “Lifecycle” section
Go to the group tab
On the "Search Permission" input, type "View selected employees' Lifecycle sections"
Click it, and you will be taken to the checkbox, and the checkbox will be highlighted
Check the option: "View selected employees' Lifecycle sections"
Click "Save"
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Once these properties have been set you can hit ‘Apply’ and then ‘Save’ on the permission group settings.
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Refreshing the Token
Navigate back to the ‘Service Users’ tab under integrations in settings and select ‘refresh tokens’.
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