Events

Events bring your people together—whether it's a training workshop, team gathering, or company conference. With Learn Amp's Events feature, you can create, manage, and track both in-person and virtual events, all in one place.

Events make it simple to:

• Schedule sessions with flexible location options (physical venues, Zoom, MS Teams, or Google Meets)

• Manage enrolments with approval workflows and waitlists

• Track attendance automatically or manually

• Award CPD points upon completion

• Enable reviews, discussions, and Q&A for learner engagement

• Add events to Learning Paths and Channels

An Event is your main container—think of it as the "what" (e.g., "Q1 Sales Training"). Sessions are the "when and where"—the specific dates, times, and locations where the event takes place. You can create multiple sessions within a single event to accommodate different schedules or locations.

Events can have unlimited or limited capacity. When spaces are limited, you can:

• Reserve spaces specifically for admin enrolment

• Enable waitlists to automatically fill spots when cancellations occur

• Set enrolment deadlines to close sign-ups before the event

Learn Amp offers four ways to track attendance:

Events support learner engagement through:

• Reviews and Ratings – Learners can rate and review events after attendance

• Discussions – Open conversation threads for event-related topics (with pinned posts for important announcements)

• Q&A – Structured question and answer functionality with designated experts

• Pre-written FAQs – Curated question-and-answer pairs to proactively address common queries

Learn Amp automatically sends notifications for enrolments, cancellations, and event changes. You can also configure custom reminders (e.g., 1 week before, 1 day before) and control who receives updates.

To use Events, the feature must be enabled for your company. If you don't see Events in your navigation, contact your administrator.

💡 Tip: Managers can enrol their direct reports and approve enrolments if these options are enabled in the session's enrolment settings.

1. Navigate to Manage → Events in the sidebar

2. Click New Event (or use the + icon in the top navigation)

3. Enter your event details (title, description, image)

4. Choose your event type (All Sessions, Selected Sessions, or Unscheduled)

5. Add your first session with date, time, and location

6. Configure enrolment settings and capacity

7. Set visibility and publish

Can learners add events to their personal calendar?
Yes! Learners receive an ICS file with their enrolment confirmation, which they can add to Outlook, Google Calendar, or Apple Calendar. They can also use Calendar Feed Sync to subscribe to all their enrolled events.

What is the difference between an Event and a Session?
An Event is the overall training or activity, while Sessions are specific instances held at different times or locations. For example, "Fire Safety Training" might be the Event, with Sessions on Monday morning and Thursday afternoon.

Can I limit who can see an Event?
Yes, use Visibility settings to restrict Events to specific teams, user groups, or make them visible to the entire organisation. You can also enable "Visible to sub-teams" to include all nested teams.

How does Learn Amp handle time zones for events?
Events display in the learner's local time zone. The session time is stored centrally and converted automatically based on each learner's profile settings. Reminders are sent based on the company's default timezone.

Can I edit an event after it's been created?
Yes, you can edit event details, add or modify sessions, and change settings at any time. Enrolled learners will be notified of significant changes.

Can I give someone edit access to a specific event without making them an admin?
Yes! Use the Event Editors feature to give specific users permission to edit an event without granting broader administrative access.

Can I save an event without publishing it?
Yes, events start as drafts by default. You can work on them as long as needed before publishing.

Can I schedule an event to become visible on a future date?
Yes! Use the Go Live Date feature to schedule when an event becomes visible to learners. Until that date, only administrators can see it.

Can I set an event to automatically hide after a certain date?
Yes, use the Event Expiry feature to automatically hide events after a specified date. The event remains in your system for reporting.

How do I add learning outcomes to my event?
Use Event Benefits to highlight what learners will gain from attending. These display on the event page and help learners understand the value of the training.

Can learners save events for later?
Yes! Learners can "like" or bookmark events to save them to their personal bookmarks for easy access later.

What's the difference between the short description and full description?
The short description (max 400 characters) appears on event tiles and search results. The full description appears on the event detail page and can include rich formatting.

How do I set the estimated duration for an event?
Use the Total Time or Estimated Duration field when creating the event. This helps learners understand the time commitment and contributes to Learning Path totals.

What happens when an event session is full?
If waitlists are enabled, learners can join the waitlist. They'll be automatically enrolled if a space becomes available.

Can I run the same event repeatedly?
Absolutely. Use recurring sessions to automatically create new sessions on a schedule, or duplicate an existing event to create a copy.

Can learners see their waitlist position?
Yes, learners can see their position in the queue when they view the session.

Can a learner leave the waitlist?
Yes, learners can remove themselves from the waitlist at any time by clicking "Leave waitlist" on the session page.

Can I batch enrol learners into past events?
No, you can only batch enrol into events with upcoming sessions. Past events are locked for historical accuracy.

What if some learners are already enrolled when batch enrolling?
Already enrolled learners are skipped. The system only adds new enrolments and won't create duplicates.

Can learners cancel their own enrolments?
This depends on the session's cancellation settings. You can allow cancellations freely, disallow them, or allow them until a specified deadline before the event.

Can I reserve spaces for admin enrolments only?
Yes! Use Admin Reserved Spaces to set aside a portion of session capacity for learners enrolled by administrators.

Can I move a session to a different Event?
No, sessions are permanently linked to their parent Event. You would need to create a new session in the target Event and re-enrol learners.

Is it possible to delete all sessions from an event but keep the event open?
No, an event always needs at least one session to be active. You can add the new session first then delete the old one, update the current session with new details, or archive the old session.

Can I create an "all day" event without adding a start and end time?
No, every event session in Learn Amp requires a start and end time.

How do I set up recurring events?
When creating a Session, toggle the recurring option and select your frequency (daily, weekly, monthly) and end conditions. Learn Amp will automatically create sessions at your specified intervals.

Can I have multiple hosts for different sessions?
Yes, each session can have its own host. This is useful when different trainers run the same course at different times.

Can you have more than one host shown on an event?
While you can only assign one host per session, you can add other hosts' names in the "Session specific details" field, which is included in reminder emails.

Can external contributors host sessions?
Yes, you can assign external contributors as hosts for display purposes, but they cannot access the Learn Amp platform to manage the session.

Can I display a cost for event sessions?
Yes, if session costs are enabled for your company, you can set a price per session for informational and tracking purposes.

Can I add specific details that differ between sessions?
Yes! Use Session Specific Details to add unique information like room numbers, what to bring, or preparation instructions for each session.

What happens when an Event is cancelled?
When you archive an Event, all enrolled learners automatically receive a cancellation notification via email and in-app.

What's the difference between archiving and deleting?
Archiving retains the event for historical records and reporting. Deleting permanently removes it.

Can I duplicate an existing event?
Yes! Use the duplicate option from the event menu to create a copy with all the same settings, which you can then modify.

What happens to enrolments when I archive a session?
Future sessions: Enrolled learners receive cancellation notifications and their enrolments are marked as unenrolled.
Past sessions: Attendance records are preserved for reporting.

Does un-archiving an event reinstate its enrolments?
Yes, it does. If you notice that the enrolments haven't been restored, please raise a support ticket.

Can I change the event type (All Sessions / Selected Sessions) after creation?
No, once an event has past sessions, the event type cannot be changed. You would need to create a new event with the desired type and migrate enrolments.

How is attendance tracked for virtual events?
For Zoom and MS Teams events with automatic attendance enabled, Learn Amp pulls participant data from the meeting to mark who attended.

Can I change the platform after creating a session?
Yes, but this creates a new meeting. The old meeting link becomes invalid. Enrolled learners should be notified of the change.

Can a session's URL be regenerated (for Zoom/MS Teams)?
Yes. Edit the session and change the host, save, then change the host back to the original person. This will regenerate the meeting link.

Do learners need accounts on the video platform?
Generally, no. Most platforms allow guests to join via browser. However, some corporate security settings may require authentication.

Are meeting links visible to waitlisted learners?
No, meeting links are only visible to enrolled (approved) learners.

Can Zoom recordings be converted to video items?
Yes! With auto-recording enabled, Zoom recordings can be downloaded and converted into video items in your library for on-demand access.

What happens if a learner was enrolled but didn't attend?
Their enrolment record shows they did not attend. They won't receive CPD points and the event won't be marked complete.

Can I edit attendance after it's been marked?
Yes, admins can always update attendance records. Navigate to the enrolment and change the attendance status.

Does automatic attendance work for hybrid events?
Only for the virtual portion. In-person attendees at hybrid events need manual attendance marking.

What if a learner joins late or leaves early?
For automatic tracking, they're typically marked as attended if they joined the meeting. Learn Amp doesn't currently enforce minimum attendance duration.

Can events automatically issue certificates?
Yes! Use Auto-Assign Certificates to automatically issue certificates when learners complete an event.

Can I mark multiple learners as attended at once?
Yes! Use Bulk Mark Attendance to mark attendance for multiple users or entire teams in a single action.

Why didn't a learner receive their notification?
Check their email preferences in personal settings. Learners can opt out of certain notification types.

Do notifications go to both email and in-app?
Yes, most notifications appear both as emails and in the in-app notification centre.

Can I customise the notification text?
Reminder emails can include custom messages using the Custom Reminder Messages feature. Other notifications use standard templates.

What timezone are reminders based on?
Reminders are sent based on the company's default timezone.

Is there a notification for missed events?
No, there is currently no automatic notification when a learner misses an event. You can use attendance reports to identify no-shows.

Can events be announced in Slack or MS Teams?
Yes! With the Slack or MS Teams integration configured, new events can be automatically posted to designated channels.

Can learners leave reviews on events?
Yes, if reviews are enabled for the event, learners can rate (1-5 stars) and leave written reviews after attending.

Can I disable reviews on an event?
Yes, you can toggle reviews off in the event settings under Community Engagement options.

Who can see event reviews?
This depends on your review settings—reviews can be visible to your entire company or restricted to internal users only.

Can I add pre-written FAQs to my event?
Yes! Use Event FAQs to create curated question-and-answer pairs that address common queries before learners ask them.

Can I highlight important discussion posts?
Yes! Use Pinned Discussions to keep important posts at the top of the discussion section for all participants to see.

How do I configure who answers Q&A questions?
Use Q&A Expert Configuration to designate experts who receive notifications, enable private questions, and route queries to managers or coaches.

How can I organise events by topic or theme?
Use Event Tags to categorise events with keywords. Tags improve searchability and help learners find relevant training.

Do events sync with external learning systems?
Yes, if your company has the Degreed Integration enabled, events with "Entire Company" visibility sync automatically to Degreed.

• Creating an Event

• Draft Events

• Managing Event Sessions

• Setting Up Recurring Events

• Event Benefits and Learning Outcomes

• Event Short Description

• Event Estimated Duration

• Go Live Date for Events

• Event Expiry

• Visible to Sub-teams

• Setting Up Preset Locations

• Preset Locations

• Virtual Meeting Integrations for Events

• Google Meet Integration

• Zoom Recording to Video Item

• Batch Enrolling Learners into an Event

• Enrolment Permissions

• Admin Reserved Spaces

• Enrolment Cancellation Settings

• Managing Event Waitlists

• Event Interest Registration

• Attendance Tracking and Marking

• Bulk Mark Attendance

• CPD Points for Events

• Completion Notifications

• Auto-Assign Certificates for Events

• Event Notifications