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How to re-activate a user?

How to re-activate a user?

Owned by Gosia Morawska (Deactivated), created
Apr 12, 2023
1 min read

Question: How to re-activate a user?

Answer: You can reactivate a user manually or through an import.

 

Reactivate users manually by finding them in People>Individuals>Deactivated users.

Find the user you want to re-activate and click 3 dots on the left>re-activate user.

 

If your system is connected with any Integration feeding data through, you’ll need to make sure, that this user is re-activated in the other system so that the data can come through to Learn Amp. In this case, a change made manually will be overwritten by the information sent through by Integration.

Please check out our article on what happens when a user is deactivated which describes how deactivation and re-activation affect assessments, records of completion, etc.

 

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